We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (337)
Filter reviews
337 results
Traveler rating
308
14
9
5
1
Traveler type
Time of year
LanguageAll languages
More languages
308
14
9
5
1
Show reviews that mention
All reviews spanish restaurant woo bar jinji lake serviced apartment center mall state of the art chef alex massive selection camp fire welcome amenity stylish hotel lake view suite mood lighting world class hotel large indoor pool platinum status nicest hotel
Filter
Updating list...
156 - 161 of 337 reviews
Reviewed November 19, 2017 via mobile

The W Suzhou has been creating waves at the lake with its brand new avant-garde waterfront features, helmed by the magnificent Suzhou Center. The city is pulsing new energy as design and hospitality is merged as one.

Our wintry weekend was warmed by an unique eperience at the W. A refined lunch at the Chiu Chow styled restaurant with a contemporary twist left me very impressed with the Chef's dishes, especially their fish menu.

We enjoyed the afternoon swimming in the clouds with panoramic views of the city. Good long laps earned us a buffet dinner at the Kitchen Table, indulging in Alaskan crabs and air~flown French oysters.

With the night still young and kids in bed, drop by the WooBar to savor a high pulse DJ and funky coktails thats drawing glam people to this hotel liquid lounge. Stay long or short, but try the Camp Fire cocktail!

Retreat to comfortable room and get up early for their big spread at breakfast. The weekend was too short so I shall return again!

Stayed: November 2017, traveled with family
Review collected in partnership with 单个酒店
1  Thank Bazzer73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ugur Lee K, 总经理 at W Suzhou, responded to this reviewResponded November 22, 2017

Hello Bazzer73,What an amazing review! I am so thrilled to hear you enjoyed your W experience, with our location, restaurants, the WET and signature music curator. Thank you so much for sharing and highlighting every detail of your stay. We’re always here for you whenever you find your way back to W Suzhou. See you soon. Best wishes, Ugur Lee Kanbur, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2017

My first step inside the W Suzhou, I knew this would be an exceptional stay. I was enthusiastically greeted at the door by Joe and Hazel. Hazel is W Suzhou's very own Insider who can organize what to do and see in Suzhou. Had I not a very busy schedule, I would have arranged with Hazel. I now have an excuse to come back for a visit. The rooms are sleek, filled with all things one would need and more. The highlight of my stay was special dinner with friends in the Spanish restaurant, Toro Loco. Chef Aitor took our tastebuds on a flavorful tasting of the most amazing tapas. Imagine omelette with truffle sauce, perfectly prepared scallops, pork, foie gras it was a magical evening! My only regret of the weekend is not taking photos of the gorgeous tapas as I was so caught up in the moment. I received top-notch service from all the W Suzhou staff during my weekend stay. W Suzhou is THE place to stay while in Suzhou!!!!

  • Stayed: November 2017, traveled with friends
    • Location
    • Sleep Quality
    • Service
Thank MichelleVines
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ugur Lee K, 总经理 at W Suzhou, responded to this reviewResponded November 23, 2017

Hello MichelleVines, Thank you for being so loyal to W Suzhou! It brings us great satisfaction to know that we have impressed you. Your compliment on my Team, especially Joe, Hazel and our Spanish Consultant Aitor has been relayed to them, and they are elated to know that they had such a great impact on your W experience. – I also greatly appreciate my teams dedication and amazing work here and know that I am extremely lucky to have them. We look forward to welcoming you back. Visit any time. Best wishes, Ugur Lee Kanbur, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 17, 2017

Decent food @ Toro Loco on the highest floor, superb cuisine. Enjoy your tongue and eyes, for food and for the fantastic Jinji lake view.
Woobar on 1st floor is vital community full of vivid people, with energetic music and motivating interludes.

Room Tip: Choose the Fabulous Room, you won't regret
  • Stayed: November 2017, traveled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Walter_sklf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ugur Lee K, 总经理 at W Suzhou, responded to this reviewResponded November 23, 2017

Hello Walter_sklf, Thank you for taking the time to review our hotel. We’re happy to know that you had fantastic dining experiences with us. W Suzhou Ignites the Garden City. We hope to welcome you back here soon. Visit anytime. Best wishes, Ugur Lee Kanbur, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2017 via mobile

Our stay at W Hotel was great. The young and friendly staff was great and they helped whenever could Kids enjoyed the swimming pool on 36th floor very much. The dinner at toro loco was delicious and the breakfast o 4th floor kitchen was just perfect. We enjoyed the stay in a service apartment which was just really comfortable and stylish... definitely we will come back soon...

Stayed: November 2017, traveled with family
Review collected in partnership with 单个酒店
Thank Yüksel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ugur Lee K, 总经理 at W Suzhou, responded to this reviewResponded November 16, 2017

Hello Yuksel C, What a fantastic review! It was a pleasure hosting you at W Suzhou. We’re thrilled to know you had a pleasant stay with us. I’ll be sure to pass along your positive experience to the team, especially B&F. We look forward to welcoming you back. Best wishes, Ugur Lee Kanbur, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2017 via mobile

W Hotel is giving a greatest service with its great staff in Suzhou. If you want to have a great ambiance, great music, great food with full of other great things you must visit there. The swimming pool, Gym and the spa are the best in Suzhou. Also the Spanish restaurant Toro Loco and Chineese Restaurant gives you the chance of having a wonderful dinner with a great Suzhou view.
After or before your dinner, the Woobar is one of the best place to go. While you are having your drink you can enjoy the music of the DJ.
As a summary W Hotel is the best in Suzhou.

Stayed: November 2017, traveled with family
1  Thank edakusoglu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ugur Lee K, 总经理 at W Suzhou, responded to this reviewResponded November 16, 2017

Hello edakusoglu, What an amazing review! I am thrilled to hear that you enjoyed your W experience, with our FIT & WET, restaurants and W curated music. When you’re happy, we’re happy - I will be sure to pass along your compliments to my team. We look forward to seeing you again. Best wishes, Ugur Lee Kanbur, General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews