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Green Tree Inn (Suzhou Railway Station Business Hotel)
Ranked #178 of 1,458 Hotels in Suzhou
Reviewed June 11, 2013

From our arrival at this hotel, chosen for its proximity to our intended site visits and a reasonable review rating, my wife and I were subjected to rudeness and smells not associated with any place serious about good customer relations and guest comfort.
The two front of house staff were rude, did not welcome us in any way, were unsure what to do and demanded money without explaining why it was needed. We had to ask where the room was located and when we entered after a further trip to reception to activate the key card, were treated to a strong smell of mould from the bathroom which lacked an extractor fan and or window and water which pulsated low to high pressure constantly. The windows did not shut properly and the air con was noisy. These were the most memorable highlights of our one night stay. I could go on, but won't in case someone thinks I am a professional complainer.
I could not recommend this hotel to anyone.

  • Stayed: June 2013, traveled as a couple
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3  Thank Derek M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 21, 2012

Staying for 1 night in King Room A with a cheap price. Eventhough it was said "No Window" but I got the room with a window.
The room was clean, the bed is big and comfortable. Overall, it was a nice budget hotel eventhough some parts of the room was worn out.
The staff also can speak a basic English and quite helpful.
It is not within a walking distance to the railway station if you need to bring your big luggage, but it will be an easy walk with a backpack. Also, the railway station can be reached via Tourist Bus no 1 or 4 from the bus stop in front of the hotel. The long distance bus also near by.

  • Stayed: May 2012, traveled solo
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1  Thank Marry_Kusuma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2010

Stayed 1 night. Not within walking distance from Railway station. Need to take a cab (If not, it's a long walk with all the luggage!). Hotel is average, abit small, lights in the room quite dim and the smoke free room has the smoke smell when we checked in. Heater in the room wasn't really working and the next morning there was no heater in the toilet. However, we were able to check out and keep our luggage with them till late afternoon. And I thought that was great. Overall, satisfactory but not great.

  • Stayed: December 2010, traveled with family
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Thank HKTN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2010

I don't often give 2/5 for hotels but this one was worth it.

I'd stayed in a Green Tree in Nanjing which was OK but this one was not as good.

Location: Suzhou railway station is currently being refurbished so there is no exit from the South Side which makes walking to the hotel a tough job and at least 20+ minutes. Best get a taxi or bus.

Hotel lobby is OK but smoky despite the no smoking signs. No free wi-fi or computers to use. My room on the 2nd floor was adjacent to the conference room and smelt smoky. The worst thing was the disgusting carpet which had so many stains on it I wouldn't walk barefoot.

Hotel isn't that near the centre of Suzhou and most of the attractions but there are plenty of nearby buses to go to most place which are just 2 Yuan a ride or taxis are cheap. Suzhou is a lovely city, especially by night. The PanMen scenic area is pretty. Humble Administrators Garden is overpriced.

I would not stay here again - I tried the JinJiang chain which was much nicer and not that much more expensive.

  • Stayed: August 2010, traveled solo
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Thank mrrfrost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 12, 2010

We stayed here one night on our way to somewhere else and it was very adequate for our needs. It can very easily be walked to from the train station and from the long-distance bus station. It's also an easy taxi ride to the big pedestrian shopping area. The rooms were clean, the beds fairly comfortable (even by western standards), the bathroom adequate, the AC quite good. Our windows did look out over the street, which is quite busy, so it wasn't the quietest room I've ever slept in, but I slept fine with earplugs and my brother slept fine without.

  • Stayed: June 2010, traveled with friends
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Thank justahappyvalleygirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 14, 2010

This is a value for money budget hotel. We had one of the lower end rooms so can't say much for the furnishing and comfort. The foldable luggage stand was missing. We were thankful for no strange smells. The place is old and worn, but it is at least reasonably clean. The breakfast, which comes at an extra small fee, is functional. At least there was some sort of a "garden" to look out to at the breakfast area. The reception had an English-speaking staff. The reception was quite alright in terms of customer service. Friendly looks, a genuine effort to understand our requests, polite communication. There is free internet. A 20min walk from the train station and bus station, but wouldn't recommend walking if you have luggage on wheels -- the roads are tough on the wheels. Pay a small flag-down fee for a cab and you're there at the hotel in less than 5 minutes, no sweat. Buses (only 2 yuan) outside the hotel go right into the shopping and eating area, a straight road south. Overall, independent travellers who have tempered expectations can consider this place. For the low price, I cannot complain.

  • Stayed: March 2010, traveled as a couple
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Thank Syeec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 5, 2010

Good value. Rooms were clean and quite large for the price (similar rooms at other hotels are smaller mostly in China). The location was quite near the railway station and the bus stop, about 20 minutes walk. This was really useful since it is not very easy to get taxis during holidays in Suzhou. The staff was mostly very helpful with all our requests and the level of English, though basic, is better than what you can expect in most other budget hotels. Don't expect a breezy check-out though - had to haggle over the deposit money over bed sheet food stains! Never had that before.

  • Stayed: April 2010
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Thank woaishanghai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Green Tree Inn (Suzhou Railway Station Business Hotel)

Address: No.2156 Renmin Road, Pingjiang District, Suzhou 215001, China
Location: China > Jiangsu > Suzhou
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Room Service
Hotel Style:
Ranked #178 of 1,458 Hotels in Suzhou
Price Range: $21 - $30 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Green Tree Inn (Suzhou Railway Station Business Hotel) 2.5*
Number of rooms: 153
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