We arrived tired and disappointed at the bad weather from a Three Gorges cruise. Equipped with only a vague mention of a Crowne Plaza hotel near the river port and no help from asking passers by (and we are native Mandarin Chinese speakers), we found this and were quoted a very reasonable, even delightful walk-in rate of RMB750 (~£72, US$100). This is truly a 5-star hotel. The room was huge and everything was well-appointed. The service was excellent throughout. In particular a female assistant manager helped my husband get a passport photocopy which enabled him to buy high-speed rail tickets which would have been impossible otherwise. The air-conditioning, although reporting a low temperature, did not cool the room and is set centrally so that it cannot be adjusted. At least the staff helped by opening a window. The breakfast buffet is huge. Dinner buffet was ok, we went late and so some things were not very fresh or were not replenished. The location next to the large modern WanDa shopping centre provides lots of other convenient food and beverage options. FYI the in-hotel travel agency was so-so and the actual tour guide for the “SanXiaRenJia” 1-day excursion was terrible, but this does not have to do with the hotel. We stayed longer in the otherwise unimpressive Yichang because this hotel was so good.
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