I had a two night stay at the Yichang Ramada while I waited for my cruise. The room was great - nice bed, well decorated, spotless shower (with bath below), English channels on the TV. Wifi worked OK, but not spectacularly, and did not like my VPN, so I had no access to Facebook or Twitter.
I did have a problem, as the booking website I used at sold me a "deluxe with breakfast" package but then specified no breakfast. The staff on check in checked with their reservations people and were not going to give me the benefit of the doubt. Even when I obtained a corrected booking voucher (too late for my first morning), the check in staff had to work hard to persuade the powers within the hotel that I should have breakfast but the point is, they did - I think one was even instructed to ring the booking website directly - and maintained a very professional, charming even, approach at all times. So, given this, maybe it was no surprise that the staff at the restaurant knew who I was when I came in for breakfast. The range of goodies on offer made the battle worthwhile, and the coffee was very good - hot and strong.
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