The hotel is definitely old, historical even!...in need of renovation which the staff said will happen anytime soon. But what really impressed me was the staff's attitude. Nothing is too difficult and they go out on a limb to please. I had forgotten to bring my shampoo and conditioner (I detest those tiny bottles they have in hotels which are usually impossible to squeeze out) and when I mentioned to the room staff, the next thing she came back with two big bottles of shampoo and conditioners. Such liitle touches meant more to me than a spanking new hotel that laks soul. It was nice that the hotel staff understood and speak some English. In China this is not common, especially in secondary city like Zhengzhou. The food there is good too. Breakfast at the coffee shop had lots of choices for foreigners, and the Italian restaurant was superb. My 4 nights stay there was one of the best in my travel across China. I highly recommend this hotel.
- Official Description (provided by the hotel):
- Crowne Plaza Zhengzhou is located in city center, close to business center and Henan Provincial Government, and is managed by IHG hotels group. Crowne Plaza Zhengzhou, Holiday Inn Zhengzhou and Holiday Inn Express Zhengzhou are in one place and share the facilities. Stay at the peaceful Crowne Plaza Zhengzhou for 5-star service, brand new renovated guest rooms and top facilities, you will enjoy a wonderful Zhengzhou journey. ... more less
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