THE HOTEL ROOM: The hotel is old and dilapidated. For the amount I paid for the room (RMB 296) I expected better.The carpet on the floor looked stained and dirty. The area where the window is was raw wood (whatever that used to cover it looked like it was stripped off). The windows had masking tape to seal the sides. The walls and ceiling had cracks on them. The bedsheets were clean, thank goodness. But NO BOTTLED WATER in the room. We had to buy it from a dingy looking convenience store downstairs in the hotel.
THE BATHROOM: The bathroom was clean, with good water pressure. But they were very, very stingy with the toilet paper. It seems like they only gave us HALF a roll. And whoever did the housekeeping did not give us a new roll on standby. Imagine doing your business halfway and realise that you're out of toilet paper. And what kind of 3-star hotel doesn't even have a box of tissues in the bathroom?
THE BREAKFAST: The breakfast (which was NOT optional), was horrible. For a 3-star hotel, I didn't have any high expectations. But the food was cold, oily and way too salty. There was dry, stale bread and no toaster to toast them in. The coffee was premixed and horrible, like they emptied those 3-in-1 sachet mixes into the pot and poured water in. That's not all. There was no proper seating where we ate on the 3rd floor. There were tables but not all of them had chairs. Some chairs stacked up against the wall in one corner but were we supposed to help ourselves to those?
SERVICE: Below average. Overall not very helpful. And it's quite sad that not a single staff member spoke English.
Location is good but for this price, I've stayed in better 3-star hotels with better service, food and rooms. Totally NOT recommended.
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Orbitz, Travelocity and Ctrip TA so you can book your Romantic Hotel Harbin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.