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“Terrible”

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Romantic Hotel Harbin
Ranked #421 of 1,194 Hotels in Harbin
Reviewed January 12, 2010

THE HOTEL ROOM: The hotel is old and dilapidated. For the amount I paid for the room (RMB 296) I expected better.The carpet on the floor looked stained and dirty. The area where the window is was raw wood (whatever that used to cover it looked like it was stripped off). The windows had masking tape to seal the sides. The walls and ceiling had cracks on them. The bedsheets were clean, thank goodness. But NO BOTTLED WATER in the room. We had to buy it from a dingy looking convenience store downstairs in the hotel.

THE BATHROOM: The bathroom was clean, with good water pressure. But they were very, very stingy with the toilet paper. It seems like they only gave us HALF a roll. And whoever did the housekeeping did not give us a new roll on standby. Imagine doing your business halfway and realise that you're out of toilet paper. And what kind of 3-star hotel doesn't even have a box of tissues in the bathroom?

THE BREAKFAST: The breakfast (which was NOT optional), was horrible. For a 3-star hotel, I didn't have any high expectations. But the food was cold, oily and way too salty. There was dry, stale bread and no toaster to toast them in. The coffee was premixed and horrible, like they emptied those 3-in-1 sachet mixes into the pot and poured water in. That's not all. There was no proper seating where we ate on the 3rd floor. There were tables but not all of them had chairs. Some chairs stacked up against the wall in one corner but were we supposed to help ourselves to those?

SERVICE: Below average. Overall not very helpful. And it's quite sad that not a single staff member spoke English.

Location is good but for this price, I've stayed in better 3-star hotels with better service, food and rooms. Totally NOT recommended.

  • Stayed: January 2010, traveled as a couple
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1  Thank wandernut
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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4 - 10 of 23 reviews

Reviewed January 14, 2009

This hotel is descent for the price you pay. There is lots of street noise thought and the walls are paper thin. We could hear the people above us and in the room next to us along with the constant car and taxi horns most of the night.

The beds were hard, and the room marginally clean.

The staff was friendly and you can book train and tour tickets with them. Breakfast was included which was average.

Note the Staff does not speak English.

  • Stayed: January 2009, traveled with friends
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Thank TX_Flyer001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago via mobile
Google Translation

Stayed: January 2018, traveled with family
Thank VictotiaZhin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2015
Google Translation

  • Stayed: July 2015, traveled with friends
    • Value
    • Cleanliness
    • Service
Thank ELENA B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 9, 2015
Google Translation

Room Tip: Не берите зимой 906 номер, в нем проходит тепловой узел, зимой в номере 34 градуса тепла
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  • Stayed: November 2015, traveled with family
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    • Rooms
    • Service
Thank Ксения К
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2015
Google Translation

  • Stayed: January 2015, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank olgaAF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2013
Google Translation

Room Tip: Номера лучше брать на этажах повыше, так как вид из окна лучше. Лифт работает хорошо. И к тому же н...
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  • Stayed: January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Marina K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Romantic Hotel Harbin

Address: No.178 Shangzhi Street, Harbin 150010, China
Location: China > Heilongjiang > Harbin
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #421 of 1,194 Hotels in Harbin
Price Range: $67 - $98 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Romantic Hotel Harbin 4*
Number of rooms: 85
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