We stayed at Sofitel Harbin last December. Didn't like the experience. We arrived at midnight with two toddlers. There was no bell desk, or front desk to help us with out luggages when we got off the cab. The lights in the lobby was dimmed owing to the time (very strange) and there was only one person on duty at midnight. So it took 20-30 mins to check in.
We asked for an extra bed when we booked the hotel. However, the room was without the rollaway bed when we checked in. We needed to call the house keeping and waited for another 20mins to get the bed all set up.
The rooms were very stuff and dry, owing to the heat. True, it's cold outside, but the heat was so strong that it was a but difficult to fall asleep. They did provide a humidifier, but didn't help much.
Room is okay by China standards, but below the normal Sofitel standards I would say. Bed is comfy, but the bed sheets are a bit worn down.
Service level was awful at night, but the staff, concierge and bell desks are very good in the day time.
Smoking was allowed around in the lobby. No separation of smoking area versus non-smoking area.
Location - quite far away from he tourist area.
All in all, I think I would stay at Shangrila next time.... If I have a choice.
- Official Description (provided by the hotel):
- Ideally located in the heart of the city’s business district, Sofitel Harbin brings the latest trends in hotel design to Harbin and sets a new standard in combining classic French hospitality with Chinese culture. Providing easy access to Taiping airport, the convention and exhibition centre, the hotel is your gateway to the region. Featuring 321 rooms of pure indulgence and Club Sofitel executive floors, 3 inspired restaurants, state of the art conference facilities, spa, fitness centre and indoor heated pool, the hotel has everything you need and more. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travelocity, Ctrip TA, Orbitz, Agoda, Priceline, Cancelon, TripOnline SA, Hotwire and HotelQuickly so you can book your Sofitel Harbin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Sofitel Wanda Harbin Hotel Harbin
- Accor Wanda Harbin
- Harbin Sofitel