Smallest rooms of any 5 star in China including Hongkong...
This place is in dire need of refit, it has shower curtains in 2017!
The reason I rated it has terrible is simple I wrote a long email detailing the issues and my disappointment to the general manger Robert and did not even received the courtesy of a standardized reply eg " thank you for your feedback sorry etc"
This place in no way meets Shangri-La standards.More
- Free Wifi