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Savings alert! 16% below average rates

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Reviews (409)
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All reviewswalking streetgreat locationthe riverice festivalexecutive floorsun islanddecent englishdecent optionalmost hoursplenty to eatopening hourssign languagenoodle shopenglish pubstaff speak little englishbreakfast buffetevery evening
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26 - 31 of 409 reviews
Reviewed June 24, 2017

The hotel is well located very close to the pedestrian precinct. The rooms are very clean and comfortable. There is an excellent bar, themed on an English Pub with a very good selection of beers. The breakfast is excellent, the self serve coffee machines have Mandarin instructions, so much to my embarrassment, it was pointed out that the instruction did not read keep pressing this button in an agitated manner, what it said was this machine is out of water. The restaurant is good for evening meals, the food we had was very tasty, although we were the only people dining that evening.

  • Stayed: May 2017, traveled with friends
    • Value
    • Cleanliness
    • Service
Thank putneyhouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
isa w, Public Relations Manager at Holiday Inn City Centre Harbin, responded to this reviewResponded June 26, 2017

Dear Guest, thank you for sharing the experience of your stay at Holiday Inn Harbin City Centre. Feedback like yours is very valuable to us and enables us to improve the quality of hotels to better meet the needs of our guest. We are looking forward to welcoming you in the near future. All the best!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 30, 2017 via mobile

The Hotel was advertised as a twin room with breakfast for Y384 but on checking in;we were informef that breakfast was not free & they were going to change us Y500 for the night,pls all guest avoid this hotel,they are dishonest.

Stayed: April 2017, traveled with family
Thank Kevin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
isa w, Public Relations Manager at Holiday Inn City Centre Harbin, responded to this reviewResponded May 1, 2017

Dear Guest, thank you for sharing the experience of your stay at Holiday Inn Harbin City Centre. The price you saw Y384 is not include service charge,tax price and breakfast.so Add all items together about Y500. If you have any question please send our email
grace.hu@wandagufen.com. We are looking forward to welcoming you in the near future. All the best!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 4, 2017

This hotel is located just opposite Harbin pedestrian street - Zhongyang Street which is very nice. Plenty to eat and shop in the vicinity. Hotel is clean except that some rooms have stale smoke smell. Luckily the windows can be opened which helps to bring in fresh air.

  • Stayed: March 2017, traveled with friends
    • Value
    • Rooms
    • Service
Thank Yoda2610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
isa w, Public Relations Manager at Holiday Inn City Centre Harbin, responded to this reviewResponded April 5, 2017

Dear Guest, thank you for sharing the experience of your stay at Holiday Inn Harbin City Centre. Thank you for your feedback, feedback like yours is very valuable to us and enables us to improve the quality of hotels to better meet the needs of our guest. Your comments have been noted and we have spoken to Related Departments and we will make more training for our staff to ensure this will not happen again. We are looking forward to welcoming you in the near future. All the best!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 17, 2017

Good staff and high level of service. Exceptional service provided by concierge Jason who was invaluable in assisting us in travel arrangements both in Harbin and several locations were travelled to afterwards. Room was very good and food was of a high standard.

  • Stayed: February 2017, traveled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Stan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
isa w, Guest Relations Manager at Holiday Inn City Centre Harbin, responded to this reviewResponded March 19, 2017

Dear Guest, thank you for sharing the experience of your stay at Holiday Inn Harbin City Centre. I am pleased to hear you enjoyed your stay with us. We are looking forward to your coming.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 13, 2017

Excellent breakfasts, comfortable and huge beds, lots of water, wifi, perfect location, friendly staff, six blocks from a Starbucks, good wine, nice coffee shop...nothing lacking at all. Could walk to many places, well appointed rooms.

Room Tip: Don't know.
  • Stayed: February 2017, traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Pat D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
isa w, Public Relations Manager at Holiday Inn City Centre Harbin, responded to this reviewResponded March 14, 2017

Dear Guest, thank you for sharing the experience of your stay at Holiday Inn Harbin City Centre. I am pleased to hear you enjoyed your stay with us. We are looking forward to welcoming you in the near future. All the best!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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