I was in Harbin for the ice festival and stayed here early in the year. I checked in really late around 1 or 2am. The doors were locked and no one was to be found. I had to call the reception a few times before someone answered. I emailed to let them know I was arriving late at time of booking but I regret not confirming on the day. Luckily my taxi driver waited with me until the receptionist opened the door.
I booked a dorm room and found it really crammed with only enough room for a person to walk between the 2 bunks. Not that a person could walk because there was luggage on the floor. After seeing that, I decided there was no way I could stay 3 nights like this so I went to change to a twin room. The twin room was much bigger than the dorm and had an ensuite. The ensuite had a bad smell so the bathroom door had to be kept closed. My room didn't have a tv but I had wifi.
The location is close to main attractions and I walked to most places. My stay was quite comfortable in the end.
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