My girlfriend and I stayed in Sanya for a week. We split our time between the Renaissance at HaiTangWan and Mangrove at Yalong Bay.
My opinion of this hotel might be different if we had stayed here first but after staying at the Renaissance (which was cheaper) this place is a joke.
The room is small and feels cramped. Doesn't feel luxurious at all. The soap dispensers come out of a box that looks like it belongs in a diner bathroom. The mattress was terribly hard (not firm because I prefer firm mattresses). The chair had spots and stains all over it. The shower (a tub) is elevated and makes it awkward to enter/exit.
There is an outdoor shower, which is cool, but really not necessary. That's really the only positive thing I have to say about the rooms.
In terms of food there is a breakfast buffet (7am-1030am) that is pretty mediocre. They have Chinese and western items but the western food is pathetic. There was "French toast" one morning and it was just two pieces of dry white bread held together by something sweet and fried. Tasted awful. There is an omelet station, which was good. The pastries were mostly bland/dry except for the croissants, which were rich and flaky. Coffee was mediocre. The bacon was underdone and way too chewy (not crispy at all). The Asian food was better and included wontons, a noodle soup station, various stir frys, rice, stews, porridge, and an assortment of steamed buns. The thing is none of it looked that appealing. It looked like a cheap buffet (I mean, it WAS a cheap buffet but it looked like no attempt to dress it up had been made).
We also ate at the hotpot restaurant, which was a joke. The cost was over 300 RMB a person (close to 400 RMB after the service charge) and the selection was dreadful. Yes, they had some fresh seafood (small crabs, live shrimp, fish) but everything else was terrible. I can't believe they can charge this price for it. We paid less for an iron-chef BBQ competition at Renaissance (4 or 5 executive chefs each with a distinct BBQ/grill station that served fresh fish, shellfish, lamb chops, prawns, ribs, chicken, etc.) that was absolutely delicious and served in a fabulous dining hall. This place was just terrible in comparison. The desserts were all awful.
The beach, however, was nice. It's quite large and there's a large area to swim/play in. There are also places to lie down and it is quite a nice view. However, the service on the beach is lacking. At Renaissance there were attendants there who would bring us chilled water and new towels. Here, you have to bring your own towels from your room and there is no water.
The facilities are quite dated. I really enjoy working out and enjoyed a very well-kept gym at Renaissance. Here, the gym is located in the basement and has very poor and depressing lighting. There are old weight machines and dumbbells where you have to load your mini plates on. I didn't even want to work out after seeing the place.
The pools at the hotel are large. There is even a separate swimming pool for laps but the water was way too warm. Still nice that the pool exists though.
There was no service downtown or to/from the airport. Cabs to downtown were about 60 RMB. You can also hire one of the hotel drivers for 100 RMB.
We were also placed in the wrong room for about 2 hours before reception called us and made us pack our things and move. Very inconvenient since it was late and we had been out all day. They gave us a small fruit basket as compensation. Pathetic.
I really cannot recommend this hotel for the price. It really should be half the price we paid (about $190 USD a night). Do yourself a favor and check out the Renaissance, which was a fantastic experience.
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- Also Known As:
- Mangrove Tree Hotel Sanya
- Hotel Mangrove Tree
- Mangrove Tree Resort Sanya, Hainan