To start with the good things - pool is nice, lobby is nice, beach is clean. And the not so good things - service is unmotivated, uncaring, only interested in providing you with information on what you can't do and what you have to pay for - awful. 10 quai for a map - please, can't even provide a complimentary map of the area for visitors. The breakfast ranks as the worst I have ever experienced in China yet - how they even managed to make chopped cucumber taste bad is beyond me. Awful Chinese food (over cooked bland veggies, greasey noodles), awful attempt at a few western breakfast norms (bad orange juice, terrible dry bread). We tried dinner once, their seafood BBQ (outrageously overpriced), almost as bad as the breakfast. We didn't bother with the Chinese restaurant there, had as much atmosphere as a factory canteen. We headed to the 5 star hotels for meals, was well worth it. In the room, a decent sized suit, the air conditioning didn't work properly, windows where very old, bathroom rusty. I complained and got shown two rooms that were in worse condition. They were not tempted to find another solution, it was one of the other two rooms or nothing. They won, we couldn't be bothered. They provided a cot for our daughter free of charge (an old-style rusty metal bed, no mattress, something from Fright Night that I wouldn't let my dog sleep in), thankfully, we bought our own and wheeled the horror bed into the hallway and tried to forget it ever existed - picture attached. I can only imagine that any of the good reviews on this site where paid for by the hotel. Dreadful! If you can manage it, stay at one of the 5 star places down the road, we will next time.
- Official Description (provided by the hotel):
- The Resort Golden Palm is located in Sanya, a famous tropical seashore city, in Hainan Province in south China sea. It is situated in Yalong Bay National Resort District, a beautiful national AAAA level scenic spot that is the most extremely geographical position for tour and holiday. It is a national four star multifunction resort. You can take a leisure vacation, traveling and sightseeing in the Sanya area. The Resort also caters to commercial conferences. ... more less
- Reservation Options:
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- Also Known As:
- Resort Golden Palm Hotel Sanya
- Hotel Golden Palm
- Golden Palm Hotel
- Resort Golden Palm Sanya, Hainan