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“marriott sanya”

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Sanya Marriott Yalong Bay Resort & Spa
Ranked #20 of 1,330 Hotels in Sanya
scotland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“marriott sanya”
Reviewed January 9, 2009

the hotel was very clean and the staff were very helpful. the staff's english may not have been perfect but it was a lot better than any attempt i could make in their language.

we had a nice room and loved the bed, which had a really comfy feather topper over the really hard mattress. having just completed a tour of china it was a great luxury to have the deep mattress topper to sink into. all the beds in previous hotels had been extremely hard.

the food was ok but we were happy to venture into the nearby town to eat.

had a great day out at the ethnic village and the spa later in the day.

  • Liked — good location and clean
  • Disliked — maybe food could be more varied
  • Stayed May 2008, traveled as a couple
    • Value
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    • Business service (e.g., internet access)
Helpful?
1 Thank cola18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,293 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
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English first
Shanghai, China
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed January 3, 2009

This was our second stay at the Marriott Sanya, both stays being over the Christmas holidays. Overall, this is a good hotel. We had a great deal of about $200USD/nt including breakfast and airport transfers. Service is good here but there were some issues. Long waits for food & drinks if you order at the pool/beach restaraunts. Staff's english is average but passable; however, if you have any special requests, your chinese better be good becasue they don't get it in english. And honestly, the food is average. But the positives of this hotel definitely outweigh the negatives: clean rooms, good buffet breakfast (try to get a package that includes it; otherwise, it's pricey), fantastic kids club and play area. The kids area always has a lot of staff on hand which is great and they do fun activities throughout the day for the kids. Also, the QUAN spa is FANTASTIC. The spa itself gets 5 stars. One other thing to note- the pools are freezing. They were freezing last year and this year too. This hotel does have a good sized heated whirlpool where we spent most of our time but according to other friends, this a problem at most of the hotels in Sanya, not just the marriott.
Bottom line- for the price it's a good deal, especially compared to the other hotels on this stretch of beach (Hilton, Ritz, Sheraton), never feels crowded, and the staff tries hard. We've been twice and will probably go again.

  • Liked — Location, clean, spa
  • Disliked — Slow service for food
  • Stayed December 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
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    • Cleanliness
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Helpful?
1 Thank Tonya1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed October 28, 2008

I just came back from a 4 day trip at Sanya Marriott. The Lobby and pool area are great and the beach is right in front of the Hotel. The Hotel itself is ok but definetly not the best in the area. Next to the Mariott is the Sheraton, Hilton, Pullman (opposite) and the Ritz Carlton. We went to each of the Hotels to go to a Restaurant and to have a look around just to compare all the 5 Star Hotels close by. Things I have not been so happy about at the Marriott: 1. We booked a Deluxe Room and they put us in a room with a tiny window and no balcony. We asked for a different room with balcony which they gave us without any problem but they charged us for every night over Euro 100 extra for the stay. After we showed the Manager the statement on the Marriott website that every room is spacious with Balcony etc. they gave us the room with no extra charge. 2.Quite a lot of the stuff does not speak very well englisch which can be a bit annoying if you just try to order a Pepsi but other than that they are very friendly. The Restaurants at the Hotel are ok only, there are 3 Restaurants + Snacks on the Pool. They all serve almost identically food, so we had to go to the other Hotels for dinner which was ok though. Taxi to the airport is around RMB 120 and takes approx. 30-40 min. If I would recommend a Hotel for his outstanding service and great rooms etc I would suggest to choose the Ritz Carlton. If you go there you need to try the Sand Restaurant which is very good and say Hello to Alvin for me :-). Overall it was a nice stay but would not choose the Hotel again.

  • Liked — Great Pool area and beach right in front of the Hotel
  • Stayed October 2008, traveled as a couple
    • Value
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    • Cleanliness
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    • Business service (e.g., internet access)
Helpful?
5 Thank Strawberry3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed October 14, 2008

being a family of four we had trouble finding a room big enough for us but the Marriott was more than spacious. The hotel is one of the best in Yalong Bay and the staff very helpful although the language barrier was a bit of a problem in the restaurants. The gardens are beautiful and the kids had a great time in the huge pool. Would stay here again.

  • Liked — was right on the beach
  • Disliked — yalong bay is far away from everything and the pillows are way too soft
  • Stayed October 2008, traveled with family
    • Value
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    • Business service (e.g., internet access)
Helpful?
1 Thank tillygirlAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed October 4, 2008

Nice place on the beach. The place is well maintained, but nothing special, especially considering the rates we have to pay for the rooms. The breakfast buffet was a quite a zoo, trying to get a cup of coffee was an exercise of quick hands to wave the servers down. The dinner buffet at the Marriott Cafe is above average, Indochine restaurant was overrated...it was not vietnamese, a lot of the dishes were more Chinese than Vietnamese (I know, I am from Vietnam).

  • Liked — Location
  • Disliked — Breakfast buffet and high costs
  • Stayed October 2008, traveled with family
    • Value
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    • Check in / front desk
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    • Business service (e.g., internet access)
Helpful?
3 Thank MVagusta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed September 28, 2008

A very nice property, with a wonderful pool and beach. The rooms are nothing special, but most have nice views. The bed was on the firm side, but not rock hard like some Chinese beds.

Disappointment was with breakfast buffet. It was a mass of tourist all wanting to get fed at same time. Your pretty much are on your own once you get a table. Not very enjoyable, and the food was of mixed quality.

The Vietnamese resturant on ground floor is a nice find. Reasonably priced for a Marriott restaurant, the food and service were quite good.

  • Liked — Pool is huge and well designed
  • Stayed August 2008, traveled as a couple
    • Value
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    • Check in / front desk
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Helpful?
2 Thank Speedicutt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cambridge, England
Level Contributor
43 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed August 17, 2008

Very relaxing and friendly hotel. Loved the lagoon pool. Couldn't believe that there was no problem getting a decent lounger. Plenty of space and privacy if required. Pool side food was excellent although soft drinks very expensive (~£3 for a coke!).
Plenty of beach and garden loungers too so everyone was happy. Food was excellent in all restaurants- particulary good cocktail selection. Buffet breakfast could be a bit of a queue depending on your arrival time however the hotel staff did there utmost to keep it flowing.
Views from the Live lounge was great and live entertainment was bery good and unobtrusive.

Rooms were of excellent standard- particularly liked the spacious and well appointed bathrooms. Would definitely recommend this as a relaxing retreat. We noticed that children were very welcome however due to the spacious pools and gardens, they generally did not disturb the peace and quiet for other guests.

  • Liked — Great pool and rooms
  • Disliked — Expensive drinks
  • Stayed August 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank Pernickety
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sanya Marriott Yalong Bay Resort & Spa

Property: Sanya Marriott Yalong Bay Resort & Spa
Address: Yalong Bay National Resort District, Sanya 572000, China
Phone Number:
Location: China > Hainan > Sanya > Yalong Bay
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Sanya
#5 Romantic Hotel in Sanya
#6 Family Hotel in Sanya
#6 Top resorts Hotel in Sanya
#18 Spa Hotel in Sanya
#19 On the Beach Hotel in Sanya
#19 Luxury Hotel in Sanya
#40 Best Value Hotel in Sanya
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sanya Marriott Yalong Bay Resort & Spa 5*
Number of rooms: 452
Official Description (provided by the hotel):
Nestled on a pristine sweeping 7 km crescent of white-sand beach cupped by rainforest covered mountains and caressed by crystal-clear waters, the resort’s 452 rooms offer commanding views of the famous Yalong Bay. The direct access private beach is complimented by a large 10 hectare tropical garden perfect for peaceful walks in the sea breeze. Multiple swimming pools, a dedicated Kids Club, and signature Quan Spa ensure the complete resort experience while an Ocean Front Wedding Chapel, outdoor self-contained meeting center surrounded by water features combined with a range of conference rooms offer innovative venues for meetings and celebrations of all kinds. Two championship golf courses are easily accessible from the popular resort which itself is just a 30 minute drive from Sanya Phoenix International Airport and a 10 minute drive from Yalong Bay high-speed train station. Whether dining at the award winning Japanese restaurant or strolling across the Bermuda grass beach lawn, Sanya Marriott Resort & Spa is the best choice for an authentic beach holiday. ... more   less 
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Also Known As:
Sanya Marriott Yalong Bay Resort And Spa
Sanya Marriott Yalong Bay Hotel Sanya
Sanya Marriott Hotel
Marriott Sanya
Sanya Marriott Yalong Bay Resort & Spa Hainan

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