We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Royal Garden Resort
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
  • Pool
  • Fitness center
View Hotel
  • Free Internet
View Hotel
  • Free Wifi
  • Pool
View Hotel
  • Free Wifi
View Hotel
  • Free Wifi
  • Free Parking
View Hotel
  • Free Wifi
  • Free Parking
Reviews (339)
Filter reviews
339 results
Traveler rating
95
172
54
13
5
Traveler type
Time of year
LanguageAll languages
More languages
95
172
54
13
5
See what travelers are saying:
FilterAll languages
Updating list...
21 - 26 of 339 reviews
Reviewed February 13, 2010

First, you should be aware there are several hotels here under one name. There is the VIP section highest on the hill with higher rates and rated four stars. This location is both dramatic in views and inconvenient if you do not like to walk up a steep hill and stairs. A taxi and/or electric hotel shuttle are alternatives. This section has an infinity pool as its main visual enhancement other than the higher sea views from every room. The pool is open to all guests.

Then there is the Main Building right on Luling Lu where you check into the older three-star sections. Among the three-star facilities are the Main Building, Annex Building and separate multi-floored villa buildings. Buffet breakfasts are served in the VIP, Main and Annex buildings. Your perception of the physical facilities is going to be formed by where you are housed. Some web sites like Ctrip make it pretty clear and differentiate the VIP from the older sections.

I stayed in the older Annex building. Booked into the cheapest "garden-view" room, I asked for a sea-view upgrade, and got a partial sea-view corner room which was light, airy and had great day and night views. The sea and a real garden (not the parking lot) was out the windows. There are far worse rooms overlooking the road so ask for a quiet room like I did, based on a previous review here at TA. You do not have to walk through the Landscape Hotel, down the hillside from the Royal Garden, to get to the beach, as reported by others. There are public streets to either side of the Landscape property.

The three-star rooms are pretty basic in the tropical style with white and natural wicker furniture, ceramic tile floors, white sheer and block-out drapes, and very hard beds. (As usual I asked for and received several quilts and blankets to put under the bottom sheet to create a faux pillow-top effect. It works in most Chinese hotels, but these were really really hard beds, and I was mildly uncomfortable each night.) The room was very clean, including the bathroom. I must give them credit. I could not find any typical tropical mildew in the bath. The tile, grout and anti-slip mat were spic and span. The hotel did not provide beach or pool towels. We bought our own in downtown Sanya, cheap as you would expect.

Unfortunately, the ventilation fan system in the bath is poorly engineered as I have experienced in other Chinese hotels. I smelled other peoples' bathrooms most of the day. Practical solution: just keep the bath door shut all the time.

The internet connection was wired broadband and free, although you had to input your room number each time you signed on. The speed was fine 24/7. The bath amenities were strictly three-star, so don't expect any luxury lotions or scents. The hot water pot and tea were there, as usual, and the mini refrigerator was a nice bonus so we could have fresh fruits, snacks and cold drinks, bought down the road.

For some inexplicable reason this Jin Jiang-branded property does not provide bottled water for its guests. After staying in over two dozen different hotels throughout China, including two others in Sanya, this is the only hotel which has not provided bottled water. It can be cheaply purchased down the road for about US$1.75 for a five-liter plastic bottle with comfortable carry handle.

This property is well maintained overall. In spite of its age and location on a steep hillside, I could not see any paint peeling, structural cracks, garden neglect, or simple forgetfulness. The smaller (and warmer) swimming pool below the Main Building was perfectly maintained.

The best part of this stay is that you are getting a clean and well maintained facility at a value price. There are cheaper places, but I doubt you could get two pools, luscious views of beaches during the day and fireworks/laser light shows at night, and an in-town location so you have your choice of dozens of reasonably priced restaurants every night.

The front desk staff was either intimidated by an English-speaking guest or simply not up to reception standards at other Chinese (including Jin Jiang) properties where you feel welcomed. The front desk was cold, both during check-in and the inefficient check-out. As advised by another review, I allowed extra time for check-out, 30 minutes all told, and I needed it. The staff did not seem to know how to scan my common (but western) credit card. The third person, specially called, finally called the credit card system vendor for technical assistance and was able to get the job done. Two previous clerks completely wasted my time, implying more or less my card was not going to be accepted.

The "western" breakfast buffet in the Annex, included in the hotel price, was mostly Chinese, but quite adequate. The "Chinese" breakfast served in the Main Building was so Asian I could not find coffee, milk, or any cereals other than congee.

No doubt I would stay here again for the price-value received. The older hotel had some charm, and the grounds were neat gardens, perhaps not beautiful but still very pleasant. I am told the hotel's Chinese name translates into just that, "nice garden resort." The English translators took the liberty to change the name to "Royal" gardens.

If you want to stay a week in China's best ocean resort area then the Royal Garden will be an inexpensive and generally quality stay.

  • Stayed: February 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3  Thank SoBeSparky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Agoda Traveler
Reviewed December 30, 2009

  • Stayed: December 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
An Agoda Traveler
Reviewed August 23, 2009

  • Stayed: August 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
An Agoda Traveler
Reviewed July 10, 2009

  • Stayed: July 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed March 3, 2009

The Hotel was clean, quite and oh so relaxing. We had an Ocean view. It was beautiful. The Hotel is not on the beach, but is set up on the Hill. The view was just awesome. The balcony was nice. Great view. The hotel has a nice Western/Chinese restaurant. It's the smaller of the 2 they have. The large Chinese restaurant looked nice. But we did not eat there. Just a 5 minute walk to the beach.

  • Stayed: July 2008, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank goodnyou100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews