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“Too expensive poor service below average food”

Banuo Southeast Asia Restaurant
Ranked #129 of 383 Restaurants in Sanya
Price range: $4 - $293
Cuisines: Thai, Vietnamese, Singaporean
Restaurant details
Level Contributor
115 reviews
61 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
“Too expensive poor service below average food”
Reviewed June 6, 2014 via mobile

I heard a lot about this place so I decided to give it a try. Now I regret. Poor hospitality we never received any welcome from anyone at the lobby. So we decided to find the restaurant by ourselves. At the restaurant's entrance the staff looked at us without interest and no welcome. We had to ask if it was open and if we could it. The answer was "if you wish" in Chinese. The ambience is great and the decor very warm. The design also very tropical and inviting. The only main problem is that food was badly presented coupled with bad service in terms of skills, product knowledge and the food is a total misconception. Their local food was just okay. But all the ethnic food they offered was totally badly interpreted. Poor presentation and lack of flavour. It is a pity because the place got a great location and fantastic environment. If they correct food and service on par with the ambience they could become one of the top in sanya.

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Thank jfjlawai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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9 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Any
English first

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