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Sheraton Sanya Haitang Bay Resort
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Reviews (129)
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All reviewshaitang baynoodle restauranthuge lobbyswimming poolhotel staffduty free mallvery pleasant stayspacious roomchinese foodbeautiful resortnoodleskids clubprivate beachtaxifloatieschinahardware
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61 - 66 of 129 reviews
Reviewed August 26, 2012

Hotel is eight months old as of August. It's not bad at all. Clean. Everything works. The previous description really sums it up quite well. The beach is completely empty except for this hotel. Nobody will touch the pools during the day so if you are a sun lover you basically have the outdoor areas to yourself till the sun goes down at which time the locals start trickling out. Food was ok. Location is a bit out there but it appears that they have a fairly robust shuttle schedule. Great views. Again, the beach is totally private as of now. That may change in the future but now it's pretty good. 35 RMB for a cold Tsing Tao.

Stayed: August 2012, traveled on business
Thank PEKpilot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton H, Manager at Sheraton Sanya Haitang Bay Resort, responded to this reviewResponded September 11, 2012

Dear guest,
Thank you very much for staying with Sheraton Sanya Haitang Bay Resort and leaving us feedback. Hotel provide free shuttle bus for in house guest from Sanya airport,duty free shop and hotel, you make reservation in advance at Concierge desk.Thanks for your comments again, We sincerely welcome you come to Sheraton Haitang Bay resort again, hope meet you soon!

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Reviewed July 13, 2012

The rooms - fresh, good size, nice Eco feel to the furnishings lots of blonde wood and glass. Bathrooms were large and clean we had both the sea view room and moved to a sea view suite.
The sea view room was a good size with two double beds the suite was two rooms with a separate lounge, two toilets, two tv's a double balcony with couch and chairs. A huge king bed and chaise lounge lots of cupboards wardrobes etc. a fantastic room.

The pools were amazing each separate from the other it was like the architect had said tick what pools and features you like and they had ticked them all !!

Lagoon pools with sun beds on a shallow deck, private curtained cabanas, swinging chairs, round chairs, red chairs, orange chairs you name it was there. Children's pool, rooms with access to private lagoon pool, infinity edge lap pool, another smaller lagoon pool and a pool that was just one big jacuzzi

The restaurants were varied in offerings both western style and Asian the presentation of the desserts especially at In Azia were phenomenal.

Location - sure it's in a new part of Hainan but you have a free city shutte if you want to shop. If you want to eat away from the hotel then a taxi is your only choice but really you be getting something cheaper than the hotel but once you add the effort and cost of travel why bother?

A note with the shuttle it takes you to the duty free shop and you will need to get a taxi to get into Sanya it cost a couple of dollars we are happy to walk (from the Duty Free store to the main shopping area) but it was not walking distance - about 3-4 klms and remember its hot and the maps and street signs are a bit tricky unless you read mandarin. We asked the taxi to drop us at McDonalds there are a few small ones and one big one it is good a central spot to shop and a good base to meet at.

In town please note - no amex, visa etc cash or local Chinese credit cards only so be prepared to use an ATM or CTM to get cash out

Service was great staff friendly and trying hard to please. Charma and Serena were particulary helpful. My son had a cold and the staff arranged to take us the the hospital (a bit extreme but that's how it works) the hospital was like a five star resort shiny and new. It cost less than $5 US/AUS to see the Dr and the antibiotic's and additional traditional medicines cost about $8! Better than home. A staff member accompanied us to translate -Kroeger- it's was really above and beyond expectations.

The beach was clean, long sandy clean stretches good seats to enjoy the sun with six pool to choose from it was hard to find time to walk down there!

Huge resort, amazing outdoor seating, pools, restaurant choices plenty of photo opportunities with incredible back drops and great service.

Room Tip: Go for the sea view and if you are travelling with children consider the suite for extra room. The pool access rooms were at least roped off so children were discouraged to enter but if you had smaller kids not a wise choice We had room 4015 and 6011 both had fantastic views
  • Stayed: July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
4  Thank Mumof1fromGlenIris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton H, Manager at Sheraton Sanya Haitang Bay Resort, responded to this reviewResponded September 11, 2012

Dear guest,
Thank you very much for staying with Sheraton Sanya Haitang Bay Resort and leaving us great feedback. It is our pleasure to provide you an impressive tropical vacation and amiable services.
We sincerely welcome you come to Sheraton Haitang Bay resort again, hope meet you soon!

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A TripAdvisor China Member
Reviewed 3 weeks ago
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  • Stayed: March 2018, traveled with family
    • Sleep Quality
    • Cleanliness
    • Service
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
三亚海棠湾喜来登度假酒店, 公关经理 at Sheraton Sanya Haitang Bay Resort, responded to this reviewResponded 2 weeks ago
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A TripAdvisor China Member
Reviewed February 2, 2018 via mobile
Google Translation

Stayed: November 2017, traveled on business
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
三亚海棠湾喜来登度假酒店, 公关经理 at Sheraton Sanya Haitang Bay Resort, responded to this reviewResponded February 4, 2018
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Reviewed January 14, 2018
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  • Stayed: December 2017, traveled with family
    • Value
    • Location
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SSHTB, Public Relations Manager at Sheraton Sanya Haitang Bay Resort, responded to this reviewResponded January 15, 2018

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