Overall, we had a pleasant 3-days stay in Conrad. Facility is great if you stay in villa. we were lucky to be upgraded to pool villa. Having the chance to compare villa and standard room, I would only recommend villa as pool in the non-villa type of room is rather disappointing. Service was professional and efficient in most of time. Only bad experience was the last day after checking out. As we still have some time to kill before heading to airport, I decided to do my last dip in the pool. The pool boy was reluctant to let me use the pool due to I check out already which means i was not a guest anymore!! I don't think he was trying to be rude but hotel training need to improved. One thing worth to mentions is the shuttle bus from the airport. Do ask about the route and schedule before taking it. We took one at 11:20 from airport and arrived at 12:45 due to few stops and detour along the way. We totally regretted to board that bus as we could have arrived hotel 50 mins earlier. The condition of that bus was far away from the image of luxury hotel like Conrad too.
- Official Description (provided by the hotel):
- Distinguished by its contemporary architecture styled on the French Riviera, Conrad Sanya Haitang Bay features 92 luxurious villas and rooms overlooking the blue ocean, set in a secluded haven, surrounded by tropical gardens. Upon check-in guests are ensured of an unforgettable arrival experience with unbeatable tropical views. Our friendly Conrad Sanya Haitang Bay Team provides each guest with dedicated professional and personalized service. ... more less
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- Also Known As:
- Conrad Sanya Haitang Bay Hotel Sanya
- Conrad Sanya Haitang Bay Hainan