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“Wonderful Stay”

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Pullman Oceanview Sanya Bay Resort & Spa
Ranked #6 of 1,333 Hotels in Sanya
Certificate of Excellence
Frankfurt, Germany
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Wonderful Stay”
Reviewed April 5, 2014

Staying for a few days at Sanya had been a wonderful experience for me and my family.
The spacious villas with a private pool you can really swim in it had been quite a pleasure.
The rooms were clean.The staff didn't speak English very well,but at the reception they were helpful at the end so evreything you had been asking for they were pleased to accomplish your demands. Also the service of the transport carts was very quickly - you might need this service to get to the lobby because this is a huge resort.
The GM and the Swiss chef also were very nice and helpful.
So altogether it had been a great stay and we could really relax in privacy and enjoy the quiet atmosphere in this lovely resort.

Room Tip: You should stay in one of the villas with a private pool ! Try the Noodle House - the noodle maker...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Angelika P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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487 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Swedish first
  • Any
English first
Singapore
Level 5 Contributor
54 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed March 20, 2014

Nice resort with nice staff. Totally competent in managing it as a world class resort.but also charging world class prices. So nothing much to shout at.
Breakfast is good. 4 swimming pools and a nice beach front.

  • Stayed March 2014
    • Value
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Helpful?
Thank ahbai1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami, Florida, Usa
Level 5 Contributor
97 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed January 14, 2014

Was my second stay there. Hotel is still nice and well maintained. Staff is taking care, helpfull and polite. Even english language skills improved, so that communication was quite easy. Biggest issue was breakfast seat capaciity. There was not enough space to find a free place at 09.00/09.00h w/o waiting coz terrace was closed for construction works. You must wait. Staff didn't really place you, coz entrance is open. There is no lounge for Platinum Card holder for taking breafast there. Also no dedicated check in / check put. Also no welcome drink voucher, fruits in the room or so. Nothing. Transportation is well organized. At a competitve rate about 50 % about taxi fee, you get safe transportation in a clean, wellmaintainedcar with a friendly and safe going driver! An absolute pro! 50% add up sonds much but isn't in real live. You pay 30,- RMB instead of 20,- for a normal taxi. Direct beach location is nice but a little bit noisy. Over night you should be quite noise resitant to sleep with open balcony door. Close it and switch on a/c, then it's solved. .

  • Stayed January 2014, traveled solo
    • Value
    • Location
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    • Service
Review collected in partnership with Accorhotels.com

Helpful?
3 Thank Klaus5458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai, China
Level 3 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 30, 2013

For this brand, the experience was indeed beyond expectation. hardware and software all excellent. first, receptionist upgraded my room from 2 floor to 5floor, when I entered into room, ocean view front of me, and comfortable bed, it was amazing relax time.
swimming pool is nice, but putted too much disinfectant powder in water, strong smell when we swam.
only one night stay, but very impressive. thanks

Room Tip: the rooms above 5floor have great view
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  • Stayed June 2013, traveled as a couple
    • Value
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Helpful?
2 Thank L W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level 3 Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 26, 2013

I just stayed at Pullman Oceanview for 3D2N with my family (total 3) in August. I was the one who chose this resort based on price, location and tripadvisor's comments'. It turned out that we all loved this so-what 4-star but indeed belonging to 5-star resort.

Upon arrival, we were warmly welcomed and immediately arranged to a room with ocean view at 11th floor. The room was spacious and conveniently designed into three parts: bathroom, sleeping and balcony. The bed settings were clean and tidy. Plugs were within easy reach and unlimited wifi.

The great joy here was swimming or simply lying at the pool. We loved the rectangular pool. For those who disliked swimming, just lied on the hanging net and had a good nap.

The next was on food. The western and Chinese restaurant (The One) were absolutely fine. The buffet breakfast were great with varieties of choices. The Red Sun Bar occupied the best beach view and we enjoyed an afternoon tea there. It was a pity that only a few guests were with us at that time.

Another credit went to porter, concierge, check-in and tourist information desk. It was your well-mannered professional staff who spoke exceptional good English and mandarin impressed us most. You really brought your resort to international level. With you all around, we had an enjoyable and luxurious stay and certainly will highly recommend Pullman to all my friends.

Lastly, I would like to thank all your staff ranging from porter, concierge, check-in desk, tourist information desk, The One, Western Restaurant, Red sun bar to cleaning team, operator (0) and swimming pool. I specially thank Sabrina, Justine, Shirley, Jerry and Leo.

Room Tip: Higher floor over 10 with ocean view
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
8 Thank Pauline L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Level 2 Contributor
3 reviews
3 hotel reviews
Reviewed August 14, 2013

I stayed at the Pullman Sanya Bay for 2 nights with my family (couple + 1 kid) in August 2013. The overall impression of this hotel is wonderful for vacation. We visited the chineses restaurant for all our meals except breakfast. The restaurant provides good services & food. The swimming pool (1.5m) is superb!!

The most important problem for our stay is the behaviour of other guests. My daughter who is 13 can hardly get the food she wants from the breakfast buffet as she is too polite. Her manner is normal in Hong Kong, but sorry not applied in PRC. Most of other guests are mainlanders who possess the consistent character - never give way to others. We were also awaken by other guests including adults & kids, no matter it was early at 6:00am or late at 12:00 mid-night. It was not only a sudden shout but consistently for 10 to 15 minutes which you could hardly bear.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Feich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Martinique
Level 3 Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 11, 2013

We really want to congratulate this hotel.
In july 2013 we stayed 5 days in this Pullman and we were really happily surprised about the quality of all services and the hotel.
We've had a room facing the Ocean (as all the room are), very conveniently designed. The bathroom and the room can be separated or, by moving a wall, become one open space, which is very romantic and convenient.
All off the staff were friendly, smiling and professional. Every staff members speak English very well even the pool and beach staff and the housekeeping staff.
We are working in hospitality industry so we naturally expect a lot from luxury hotels, and we have been fulfilled during this stay. This hotel is perfectly located, the private beach is wonderful, everything is clean (swimming pool, room, common area). "The One" restaurant is excellent, offering a wide range of food and not pricy. The Room service is very good and efficient (less than 20 min to get our dishes), and the RoofTop bar is offering a great view, the cocktails are great and not pricy for such a hotel.
The front desk staff is nice, smiling and really helpful in all situations, specially Jeffer, Coco and Jessica and one of the housekeeper Eve was very professional and helpful when we had a problem with our room key she took care of it quickly.
Congratulation ad thank you for making our stay so perfect and luxurious !!!

  • Stayed July 2013
    • Value
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    • Cleanliness
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Helpful?
1 Thank Manon D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
H_Pran, Quality and Attitude Manager at Pullman Oceanview Sanya Bay Resort & Spa, responded to this review, August 7, 2013
Dear Guest,

We very much appreciate your feedback regarding your stay at Pullman Oceanview Sanya Bay Resort & Spa. It is always a pleasure to receive positive feedback.

Your kind words have been passed on to our teams and particularly to Jeffer, Coco,Jessica and Eve who made your stay a pleasant one. This will certainly motivate them to keep up the good work.

Thank you again for sharing your experience and we hope your next visit will be as pleasant as the previous one.

Sincerely,
H. Pranata
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Oceanview Sanya Bay Resort & Spa

Property: Pullman Oceanview Sanya Bay Resort & Spa
Address: No.158 Sanya Wan Road, Sanya 572000, China
Location: China > Hainan > Sanya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Sanya
#5 Spa Hotel in Sanya
#6 On the Beach Hotel in Sanya
#6 Luxury Hotel in Sanya
#18 Best Value Hotel in Sanya
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Pullman Oceanview Sanya Bay Resort & Spa 4.5*
Number of rooms: 469
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Also Known As:
Pullman Oceanview Sanya Bay Hotel Sanya
Pullman Oceanview Sanya Bay Resort And Spa
Pullman Oceanview Sanya Bay Resort & Spa Hainan

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