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“Shengyi Hotel”

Shengyi Hotel Haiyue Plaza
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Shengyi Hotel Haiyue Plaza
Ranked #383 of 1,330 Hotels in Sanya
Budapest, Hungary
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“Shengyi Hotel”
Reviewed May 1, 2012

Purportedly 5 star but certain aspects of this new hotel bely that rating.
In general, however: staff, very friendly and helpful though quite a few don't have any English.
The restaurant staff especially friendly and welcoming.
Food: variable. Breakfasts are not so good - they don't seem to be able to cook a fried egg without making it solid! Coffee was cold on the first morning but we soon learned how to check it (there's a candle thingy under the urn) and staff will always help. Juices are not fresh but nasty, cheap chemically liquids. There's plenty of Chinese breakfast food (as you'd expect) and bacon (hard and over cooked), sausages (reasonable) but good bread. All in all, breakfasts score a 4/10
Lunch and Dinner both offer a buffet on the 1st (ground) floor, we didn't go for the buffet as we're not seafood fans but it all looked good. We use the a la carte menu for lunch and dinner and were generally pleased with the food. Some excellent soup (mushroom with black truffle) a good roast pigeon and magnificent fruit platters all at reasonable prices.
There's a Chinese restaurant on the 2nd floor where we managed to eat once - weddings and early closing prevented us from eating there more often but when we did, it was pretty good - beware ordering too much though!
There's an oddly named St Beppe Italian Club on the 17th floor where you can have a drink overlooking the sea and order a pizza. The pizzas are good (I lived in Italy for many years so I'm a pizza snob) and the local beer (Anchor) makes a good accompaniment.
Unfortunately and in common with every hotel I've stayed at in China, people smoke everywhere - in the restaurants (despite friendly no smoking signs), over the buffet food (disgusting) and even in the lifts... I asked for a table with its own no smoking sign but didn't insist. The best way to encourage change is to let these things be known to the staff...
The room we had on the front of the building overlooks the sea (15th floor) with fantastic views right around Sanya Bay. It's quiet with the windows shut, the 2 a/c systems work well and quietly, the balcony is nice to sit and contemplate the world. Room service is good though there seem to be 2 teams, one more meticulous than the other.
The TV has Chinese stations with one English language news station.
There's an open plan bathroom but don't panic if you're on the shy side.. there's a separate w/c - with a door!
The lifts are frustratingly slow so check you've got everything before you leave your room!
A nice touch which I haven't found often elsewhere is that as you take out your room card from the power slot, the lights go off but the plugs stay on so if you need to charge something up while you're out, you can.
All in all, we'd come back to this hotel

Room Tip: Pay a little more and get sea view!
See more room tips
  • Stayed April 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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8 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Japanese first
  • Any
English first
Singapore, Singapore
Level Contributor
51 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed February 15, 2012

I have stayed here a few times with work now, and its getting worse. Check-in is slow even with about 7 people trying to serve the 3 lines.

The rooms are very worn now, and beds are VERY hard. The bathroom is a disgrace, with bad mould in the shower corners and lots of soap scum.

The internet is ok.

Dont order room service ever, it is terrible, and about 8 times the price for the same product infront of the hotel.

Breakfast is not up the standard you expect from this type of hotel.

If your travelling alone, also be prepared for the 8.30-9pm door knock. This is for your in room massage...???...unsure how this works in a hotel of this supposed standard, some payment to the security I guess.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ExpatBren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 24, 2012

My family and I were very disappointed about this claimed 5 stars hotel. Not mentioning how old  the appearance of the architecture is, the customer service team are hopeless (only 1 or 2 are helpful) they sounds annoying and unwilling to help at all when you ask them the tourist attraction or things that you are not sure. The food  are not up to standard, while service are below standard. 
swimming pool is not appealing , and is  packed if you visit in peak season like Chinese new year. 
If I ever would go to sanya again, I will definitely stay back in ritz Carlton, must not be this hotel again.

 Last but not least, 
our check out on the last day, we are requested to pay rmb11 per person per night for sanya government tax, the amount is not an issue, yet honestly I suspect if this tax really for government or just a skill for the hotels to cheat the customers. 

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Conconpop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Shengyi Hotel Haiyue Plaza

Property: Shengyi Hotel Haiyue Plaza
Address: Near Haiyue Square, Sanyawan Road, Sanya 572000, China
Location: China > Hainan > Sanya
Hotel Style:
Ranked #383 of 1,330 Hotels in Sanya
Number of rooms: 704
Also Known As:
Shengyi Hotel Haiyue Plaza Sanya, Hainan

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