The hotel and service met our expectations. After having read the comments from other reviewers we knew about the limited language skills (other than Chinese and Russian), service skills, cleanliness etc. But we have to say that these things did not disturb us at all. The staff was friendly and always ready to help. If one person could not sort out, often a very simple, question, she/he asked help from a colleague. Most of the personnel was very young and not yet that experienced with "long nose" foreigners, but they had a good service attitude and tried their best. Our service experience in Sonic and also elsewhere in Sanya was good.
The hotel garden and premises were well cared. The pool was spacious and plenty of space around it (the locals did not spend time at the pool!). To access the beach you have to cross the busy road, but there were guards to guide you cross the road. We preferred the local beach to other Sanya, more touristic, beaches. The breakfast buffet was good with plenty of choice. Naturally it was a bit messy during the busiest time in the morning, but that how it often is in big tourist hotels...
I would say that the Ocean Sonic Resort is a 5 star hotel to local standards, but perhaps just 4+ stars to European standards. The hotel location is good - near the airport (costs 16 RMB by taxi) and also near downtown (costs just 20 RMB by taxi). In all, the hotel is a good value for money and can be recommended. A TIP: THE TAXIS AT THE AIRPORT ARE UNDER THE CONTROL OF THE LOCAL CRIMINALS. I RECOMMEND TO CALL THE HOTEL (THEY SPEAK ENGLISH) AND ASK THEM TO SEND A TAXI TO PICK YOU UP.
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- Also Known As:
- Ocean Sonic Hotel Sanya
- Ocean Sonic Resort Sanya, Hainan