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“privacy of villa but far from the sea” 3 of 5 bubbles
Review of Pullman Sanya Yalong Bay Villas & Resort

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Pullman Sanya Yalong Bay Villas & Resort
Ranked #17 of 1,326 Hotels in Sanya
Certificate of Excellence
Shanghang County, China
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
“privacy of villa but far from the sea”
3 of 5 bubbles Reviewed September 12, 2012

the villa are good value for money with their own pool, terrasse.... but it is depappointing to go to sanya to be quite far from the sea: need to crosss a road and another hotel or wait to take a buggy quite long ride

  • Stayed May 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank 188oliver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThierryDouet, General Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review, September 27, 2012
Dear guest,

We would like to thank you for choosing to stay with Pullman Sanya Yalong Bay Resort & Spa during your recent visit to Sanya.

We thank you very much for sharing your experience and look forward to having you back with us at Pullman Sanya Yalong Bay Resort & Spa

Your faithfully,

Thierry Douet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

817 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
Shanghai, China
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed August 19, 2012

Seeking a thoroughly relaxing family holiday we booked a Villa, which came with it's own private pool, for eight nights. The kids absolutely loved it!! Overall a nice hotel. We will return to the Pullman later this year.
There were frequent communication problems with the hotel staff but with a little patience these were always earnestly overcome as the staff were keen to assist.
Downsides: Choice on Room Service Menu is too light and preferred wines were often "out of stock". Exterior of the Villa did look a bit jaded but we did notice that some Villas were undergoing a full maintenance overhaul.
A word of advice: Entertainment in Yalong Bay is almost exclusively hotel based and as outside trips in Sanya are somewhat limited I would recommend a stay of four to five nights, maximum. Any longer and boredom will set in.

  • Stayed August 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThierryDouet, General Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review, August 20, 2012
Dear guest,

We would like to thank you for choosing to stay with Pullman Sanya Yalong Bay Resort & Spa during your recent visit to Sanya and for sharing your appreciation with us.

We are delighted to learn that you had an excellent stay with us and particularly value our hotel and your children enjoyed our pool slide !
.Your comments on the service provided by our staff are most gratifying and will be shared with the whole team.

Your remark on our Room Service has been carefully noted and we can assure you that the necessary steps have been taken to avoid such inconvenience in the future.

We thank you very much for your patronage and look forward to having you back with us at Pullman Sanya Yalong Bay Resort & Spa

Your faithfully,

Thierry Douet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Moscow
Level Contributor
83 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed August 13, 2012

We stayed in Pullman's villa at the beginning of Aug'12 for a week. It is wonderful, amazing hotel. The blossoming plants, singing birds - simply paradize. Private swimming pool was one of the most important points for us when we chose the hotel. Very comfortable villa and we were happy to stay here. But nevertheless there is one small shortcoming - lack of the free Wi-Fi. It is strange that there is no service which any McDonald's worldwide offers!

  • Stayed August 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Larisa02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThierryDouet, General Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review, August 20, 2012
Dear guest,

We would like to thank you for choosing Pullman Sanya Yalong Bay Resort & Spa as your accommodation choice during your recent stay in Sanya and for taking the time to complete your review.

We are very pleased to read that you appreciated the friendliness and assistance of our staff and enjoyed your visit in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday.

We have noted your comment regarding WIFI connectivity, just for your information we have now completed our system to cover our all Resort, it is fully operational and free for all guests.

We hope you will give us the opportunity of welcoming you again in Sanya.
In the meantime, We remain at your disposal should you require any further assistance.

Yours faithfully,

Thierry Douet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed July 19, 2012

The Air condition are very weak , pool area full of insects . no wifi service and they charge you 80rmb for cable line inertnet (which also slow like hell). Worst chinese restaurant in Sanya. Food taste terrible. Also the breakfast are terrible , very few options.
For the Monery they charge , can stay in the St.Regis just right next to it.
Will never stay in any pullman in the future , so disappointing.

Room Tip: Dont stay there. There are so many other hotel in yalong Bay . pick any other will be way better tha...
See more room tips
  • Stayed July 2012, traveled with friends
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank MarcoMa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThierryDouet, General Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review, August 16, 2012
Dear guest,

We sincerely appreciate you taking the time to give us your feedback and thank you for bringing to our attention the problem you have encountered during your visit in our hotel in July.

Please rest assured that appropriate action has been taken with our room attendants and housekeeping supervisor, to ensure our focus on insect, in a tropical garden environment it's remain a daily concern.
We also highlight your general comments regarding our Chinese restaurant, and forward to our Executive Chef for his review.
Regarding WIFI coverage, during your stay the implementation of our new system was on-going and from today is fully operational.

We sincerely hope this experience does not impair your trust in Pullman Sanya Yalong Bay Resort & Spa.
We are looking forward to welcoming you again soon.

Your faithfully,

Thierry Douet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 18, 2012

what a fantastic experince. an amazing way to (quietly) celebrate my 40th birthday.
there was i bit of trouble on checkin (with the room rate I had secured), but was quickly sorted. i had requestd a non-smoking room with twin beds. while we ate and waited for the room to e prepared, your staff made sure the room was fresh (not smelling of smoke). I really enjoyed relaxing in every part of the pool, esically the elevated pool was my favourite. I felt like a king.
the short ride to the beach was not a problem, infact the drive down in the open car made me feel spoilt. and once at the private beach i felt so relaxed.
all the staff amazing and friendly.
a big thank you to the chef, I had met him and had a good converation with him in the morning - to wish him a happy bastille day - i had mentioned my birthday. he arranged for cake with a candle to be delivered to my room. i was touched.
all in all, a perfect weekend. I will be coming back very soon.

  • Stayed July 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mitch72_7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ThierryDouet, General Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review, August 5, 2012
Dear Guest,

We would like to thank you for taking the time to complete your review following your recent visit at Pullman Sanya Yalong Bay Resort & Spa.

We are pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our primary concern.

Your feedback is extremely valuable to us as it helps us improve the quality of our service to better meet your needs.
We hope we will have the pleasure of welcoming you again soon in Sanya,

Yours faithfully.

Thierry Douet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
The Netherlands
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed July 9, 2012

On a long road full of resort hotel, Pullman Yalong is located.
Stayed here 2 weeks ago and my stay was wonderfull. The golf-cart beach ride is enjoyable, as the beach bar is from the hotel itself, there was no need to bring money to the beach and even with cloudy wheather is is nice to lay there.
Even though some minor things were not perfect upon arrival the staff always have been friendly an very quick in reacting.
If you ask for refill of the complimentary water, new water arrives within 5 minutes.
the only remark I have i the level of english is not equal in each department, If you call the Operator you should expect that they speak english, however this was not the case, so than I had to bother reception, were they do speak english.

Futhermore, wonderfull bay, wonderfull hotel, it really gives a resort-holiday feeling!

Room Tip: If you are low on money, don't go for the villa's, the standard rooms are also very spacious...
See more room tips
  • Stayed June 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Dewan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review, July 11, 2012
Dear Guest,

We would like to thank you for choosing to stay with Pullman sanya Yalong Bay Resort & Spa during your recent visit to Sanya and for sharing your appreciation with us.

We are delighted to learn that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team.
We take note of your comments regarding the English level, we do have a permanent teacher in our team to help to improve this topic,

It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Pullman Sany Yalong Bay,

Yours faithfully,

Thierry Douet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed July 3, 2012

Pullman Sanya is a resort in the Yalong Bay area with its own private beach.

Location:
Location is good, although the resort isnt on the beach itself.
To get to the beach, there is a golf cart that takes you there.
The nice thing about the Pullman beach is that it is at one end of the bay so it is not as crowded and less people.
The other resorts are right on the beach but their beaches are so crowded with people.

Beach has beach chairs, towels, umbrellas and a small food stand.

Went there in Sep 2009(I think) and the water was warm and nice.
Good swimming!

Rooms:
Room was good and had a balcony overlooking the swimming pool.
Sat on the balcony drinking tea and relaxed.

Activities:
We only took part in a bicycle tour provided by the hotel.
Cycled around the Yalong bay area and looked at some sights.
Nothing much really.

We rented a car for the day, which took us to various spots on Hainan island.
Definitely should try the local food like Hainanese chicken rice.

Overall:
Not too bad a resort.
Better if it was on the beach itself.

  • Stayed September 2011, traveled solo
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Ronnie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, General Manager at Pullman Sanya Yalong Bay Villas & Resort, responded to this review, July 11, 2012
Dear Guest,

We would like to thank you for taking the time to complete your review, following your recent visit at Pullman Sanya Yalong Bay Resort & Spa.

We are pleased to read that you had an enjoyable stay in our hotel. It is encouraging as our guest’s satisfaction is our primary concern.

We hope we will have the pleasure of welcoming you again soon in Sanya,
Don't hesitate to contact me personaly to do so,

Yours faithfully,

Thierry Douet
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Sanya Yalong Bay Villas & Resort

Property: Pullman Sanya Yalong Bay Villas & Resort
Address: Yalong Bay National Resort District, Sanya 572000, China
Location: China > Hainan > Sanya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Top resorts Hotel in Sanya
#8 Romantic Hotel in Sanya
#12 Family Hotel in Sanya
#15 Spa Hotel in Sanya
#16 On the Beach Hotel in Sanya
#17 Luxury Hotel in Sanya
#20 Best Value Hotel in Sanya
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Pullman Sanya Yalong Bay Villas & Resort 4.5*
Number of rooms: 190
Reservation Options:
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Also Known As:
Pullman Sanya Yalong Bay Hotel Sanya
Accor Sanya Yalong Bay
Pullman Sanya Yalong Bay Villas & Resort Hainan

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