-Family weekend getaway with my wife and my daughter (aged 2). Traveled together with 2 other families with young kids (aged 1-3).
-Ocean View Suite was large, though decor is nothing special
-Choice of swimming pool and kid's pool is great
-Kids club is good for kids under 5,
-Despite requesting to have rooms together at the time of booking, my room was 2 floors above my friends, which made it very inconvenient. Staff claimed they couldn't find 3 room available on the same level at time of check in
-Check-in area was small, and check-in/check out was painfully slow
-Kid's cot finally arrived having had to follow up twice
-Room smelled of cigarette, despite being a Non-smoking room. Since no room was available, only thing they did was to offer to open balcony doors for us.
-Bathroom scale wasn't working
-Breakfast buffet; quality was overly sacrificed over quantity/variety
-Quality of service is not up to the level of a normal 5 star hotel, nevermind Ritz.
-Most staff seemed untrained
-Nothing Special, not memorable, not at the price charge, only Ritz Carlton by name.
- Official Description (provided by the hotel):
- We offer 450 rooms with ocean, mangrove and lagoon view, including 66 rooms and suites in club level, 33 villas with private plunge pool. Eight dining outlets "will please discerning palates with signature favorites, seasonal offerings and even personalized dishes and beverages. We also feature a 30,000-sq.-ft. spa and fitness center with 24 treatment rooms; operated by world-renowned ESPA.... ... more less
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- Also Known As:
- Ritz Carlton Hotel Sanya
- Ritz Sanya
- Ritz-Carlton Sanya
- The Ritz-Carlton Sanya, Yalong Bay Hainan