We stayed early November and had a great 4 days break from the cold weather that just started hitting beijing. The rooms are incredible. We got a room with a private 1st floor patio which was really nice to relax in at night and enjoy the stars. The room was very clean, very orderly. However, the plug in the bath of the our room was crooked so unless we left the water on the whole time, we couldn't take a bath. Also, we arranged for a late checkout on our last day and there were repeatedly people knocking on our door asking us what time exactly we were checking out. They clearly needed to open the room for someone else but I felt really rushed and disturbing that people kept asking and asking, even after we told them we had already arranged late checkout.
The breakfast is really great. I loved all the different fruits and fruit juices, and the food variety changed every day. The manager, Quinn, who speaks English fluently, was really friendly and accommodating.
The internet in the room is broadband only and costs way too much, as they do in all 5 star resorts. There is, however, free wifi in the lobby and breakfast restaurant, along with some other places in the hotel, but it doesn't connect very well.
The chinese restaurant is actually really delicious, but the sands bar restaurant wasn't as good as we thought it would be. And the king crab legs on the menu are definitely not king. More like flimsy snow crab. But you can't expect alaskan king crabs in sanya, china....
The infinity pool was disappointing as it just looked into the sand where a bunch of people were playing volleyball or walking around, instead of being elevated more and being able to see into the sea.
Overall, our stay was good, but there is definitely room for change.
- Official Description (provided by the hotel):
- We offer 450 rooms with ocean, mangrove and lagoon view, including 66 rooms and suites in club level, 33 villas with private plunge pool. Eight dining outlets "will please discerning palates with signature favorites, seasonal offerings and even personalized dishes and beverages. We also feature a 30,000-sq.-ft. spa and fitness center with 24 treatment rooms; operated by world-renowned ESPA.... ... more less
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- Also Known As:
- Ritz Carlton Hotel Sanya
- Ritz Sanya
- Ritz-Carlton Sanya
- The Ritz-Carlton Sanya, Yalong Bay Hainan