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Sheraton Haikou Hotel
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Reviews (495)
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51 - 56 of 495 reviews
Reviewed September 9, 2013

Genuine service here. Location is not great but the service makes up for it. Great value for money as we got a good rate. Hotel is old but the lounge is good for an evening drink. Good to laze around. The beach is small but does have a nice atmosphere to it. The lobster offering for the buffet dinner is a great idea and we enjoyed it immensely.
We will be back but the hotel does need a refurbishment.

  • Stayed: July 2013, traveled with family
    • Value
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Thank Chris T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2013

A friend recommended me this hotel and I must say it is not bad at all. A little old but it does have its charm.
My room overlooks the calm sea and it is a wonderful experience waking up to a sea view. I love good views from my room. The beach is not bad in Haikou standards and the swimming pool is good too.
I am quite impressed with the overall value this hotel has to offer. Will I be back? Yes, because of the value and because of the good service quality.

  • Stayed: August 2013, traveled with family
    • Value
    • Location
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    • Service
Thank Coffeelover88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 4, 2013 via mobile

This hotel is a option for people looking for western options in the sea portion of Haikou. It is not a brand new hotel, but location is good, rooms are fine, there are nice cafes in the hotel. There are different choices of food, but I'd recommend the western restaurant, which is fantastic.

  • Stayed: May 2013
    • Value
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    • Service
Thank Wesleysjk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie Z, Assistant Marketing Communication Manager at Sheraton Haikou Hotel, responded to this reviewResponded July 7, 2013

Warm Greetings from Sheraton Haikou Resort!

Thank you for staying at Sheraton Haikou Resort and taking the time to share your valuable experiences with us. I am so delighted that you enjoyed the best time in Sheraton Haikou Resort and hope you come back soon.

Thank you for your positive comments and We will try our best to maintain the excellent quality to our guest!

Thank you again for taking your time to share with us. We look forward to seeing you soon.

Best regards!
Stephanie Zhang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 26, 2013

One of the best 5 star hotel in Haikou. The staff are friendly with smiling face. The room is clean and nice. Swimming pool is excellent but unfortunately, there is no swimming pool for kids. Free wifi is available in lobby only. Travelling from hotel to city centre is quite troublesome as we need to have a price barganing with taxi driver rather than using meter!

  • Stayed: June 2013, traveled as a couple
    • Value
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    • Sleep Quality
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    • Service
Thank cytan1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie Z, Assistant Marketing Communication Manager at Sheraton Haikou Hotel, responded to this reviewResponded July 3, 2013

Warm Greetings from Sheraton Haikou Resort!

Thank you for staying at Sheraton Haikou Resort and taking the time to share your valuable experiences with us. I am so delighted that you enjoyed the best time in Sheraton Haikou Resort and hope you come back soon.

Sheraton Haikou Resort is the first western chain hotel in Haikou area. She is already 7 years old and the landmark of Haikou hospitality industry. The hotspring is the special point in our hotel which brings the nice feeling of you. The upgraded Breeze all day dining restaurant provides various food and make your trip more wonderful.

Thank you for your positive comments and We will try our best to maintain the excellent quality to our guest!

Thank you again for taking your time to share with us. We look forward to seeing you soon.

Best regards!
Stephanie Zhang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 29, 2013 via mobile

This is best hotel in haikou, rooms are sepecious great atmosphere, lobby bar is design to enjoy sea and lots of trees around hotel. better to stay bit outside haikou down town. wonderfull experience, they do not provide wifi in the rooms that is not conmrtable , otherwise good

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Corporati
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stephanie Z, Assistant Marketing Communication Manager at Sheraton Haikou Hotel, responded to this reviewResponded June 2, 2013

Warm Greetings from Sheraton Haikou Resort!

Thank you for staying at Sheraton Haikou Resort and taking the time to share your valuable experiences with us. I am so delighted that you enjoyed the best time in Sheraton Haikou Resort and hope you come back soon.

Sheraton Haikou Resort is the first western chain hotel in Haikou area. She is already 7 years old and the landmark of Haikou hospitality industry. The hotspring is the special point in our hotel which brings the nice feeling of you. The upgraded Breeze all day dining restaurant provides various food and make your trip more wonderful.

Thank you for your positive comments and We will try our best to maintain the excellent quality to our guest!

Thank you again for taking your time to share with us. We look forward to seeing you soon.

Best regards!
Stephanie Zhang

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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