Stayed at this hotel for 7 nights with my partner and was not disappointed.
We had a bit a rough time getting to Hainan but when we pulled up to the resort and saw it for the first time, it made us feel so much better. The hotel itself is very luxurious and you are treated like royalty by the staff from the outset.
We did not speak any Mandarin so the language barrier was a bit of an issue but the staff went out of their way to help us and do everything for, even making phone calls for us to our airline to sort out luggage problems.
There is lots of to on the resort itself like watch a film in the cinema, go and get a massage or hang out by the pool but if you're looking to go out for dinner or do some shopping, it's a bit out of the way from Haikou City. this can cause a problem because taxis will charge you double the meter rate to get back to the resort.
There was a good variety of food available but we ate out most days, which again caused some problems because it's not really close to anything.
Everything was clean, it seemed like there was a cleaning team on duty 24 hours a day!
Overall, the place was amazing. yes it's a bit far from the city but the staff are always willing to help you get a taxi or even take you out and wait for you if required. i would highly recommend :)
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- Also Known As:
- HNA Resort Haikou Hainan, China