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“Amazing hotel with really helpful staff” 4 of 5 stars
Review of HNA Resort Haikou

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HNA Resort Haikou
Ranked #270 of 598 Hotels in Haikou
Walsall, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Amazing hotel with really helpful staff”
4 of 5 stars Reviewed November 10, 2013

Stayed at this hotel for 7 nights with my partner and was not disappointed.
We had a bit a rough time getting to Hainan but when we pulled up to the resort and saw it for the first time, it made us feel so much better. The hotel itself is very luxurious and you are treated like royalty by the staff from the outset.

We did not speak any Mandarin so the language barrier was a bit of an issue but the staff went out of their way to help us and do everything for, even making phone calls for us to our airline to sort out luggage problems.

There is lots of to on the resort itself like watch a film in the cinema, go and get a massage or hang out by the pool but if you're looking to go out for dinner or do some shopping, it's a bit out of the way from Haikou City. this can cause a problem because taxis will charge you double the meter rate to get back to the resort.

There was a good variety of food available but we ate out most days, which again caused some problems because it's not really close to anything.

Everything was clean, it seemed like there was a cleaning team on duty 24 hours a day!

Overall, the place was amazing. yes it's a bit far from the city but the staff are always willing to help you get a taxi or even take you out and wait for you if required. i would highly recommend :)

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Kavita K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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154 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Any
English first
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Additional Information about HNA Resort Haikou

Property: HNA Resort Haikou
Address: NO. 134 Binhai West Rd, Haikou 570312, China (Formerly New State Guesthouse,Xinguo Hotel)
Location: China > Hainan > Haikou
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 On the Beach Hotel in Haikou
#52 Luxury Hotel in Haikou
Price Range (Based on Average Rates): $
Hotel Class:5 star — HNA Resort Haikou 5*
Number of rooms: 206
Reservation Options:
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Also Known As:
HNA Resort Haikou Hainan, China

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