On arrival we were efficiently transfered to our room although the reception staff had limited English. The room smelt smusty and had cables hanging out of an airconditioner to a power point some 4 metres away. We asked for a transfer to another room and although we thought they understood we waited for some time before asking again. This time someone came to the room and we made them understand what the problem was. They said we could transfer to another room however they would have to make to room up. We waited for about 45 minutes before ringing again and they said they would ring us when it was ready. Instead we had someone come to the room and show us our new room. In retrospect all of this seemed strange as the hotel was almost empty. The new room was okay as it did not smell and had a queen size bed. As it turned out, the bed was rock hard which did not help with the back problems my wife had.
On investigation of the hotel it looked fairly run down, the two apartment blocks next door to the main hotel were derelict and some parts of the hotel had tiles that had come off the roof. The pools looked okay from a distance however on close inspection there was a considerable amount of mould around the edges and grime on the glassed areas.
It didn't help that it was blowing a gale the whole time we were there. So we looked for other options, there was a pool table in the Lobby Bar, which we decided to use. As we begain to play we were informed it would cost 40 yuan to play a game. What the hay we played anyway.
One day we decided to go for a walk along the beach which is right in front of the hotel. Even though it is clean directly in front of the hotel, as soon as you get past the hotel there is rubbish for as far as you can see. The rubbish was diverse from a dead dog to a manikin's leg to bottles and casts from a shoe stamping process. When we arrived back at the hotel we found that, although we didn't notice it we had a layer of thick black oil encrusted into our shoes. It took well over an hour to remove the oil with sticks and the tooth brushes the hotel supplied.
The food was very ordinary. Apart from the fact the hotel was vertually empty. Some restaurants were closed so the options were limited. One night just the noodle bar and the Chinese restaurants were open. I know it's China and they have some strange food however this is suppose to be an international resort. Pigs intestines, ears, blood. and all sorts of other strange stuff. I like to be adverturous when it comes to food but on these menus I played it safe.
We had booked for a week, as it turned out we bailed out after four days and caught the next available plane back to Hong Kong.
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- Also Known As:
- Crown Spa Resort Hainan Hotel Haikou
- Crown Hotel Haikou
- Crown Hotel Hainan
- Crown Spa Resort Hainan Haikou, China