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“OK for a while. Not persuaded me to stay longer.” 3 of 5 bubbles
Review of Hainan Junhua Haiyi Hotel

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Hainan Junhua Haiyi Hotel
Ranked #234 of 617 Hotels in Haikou
Emmen, The Netherlands
Level Contributor
187 reviews
172 hotel reviews
common_n_hotel_reviews_1bd8 146 helpful votes
“OK for a while. Not persuaded me to stay longer.”
3 of 5 bubbles Reviewed December 22, 2013

I stayed here for two nights, at the start of 1 week Hainan stay.
The idea was to stay in Haikou for 3 or 4 nights en then move to Sanya. But the hotel ambiance did not persuade me to stay longer then 2 nights.

The hotel actually was hard to recognize from the street, since there was no exterior sign of “Meritus Mandarin”; the hotel chain changed owner, and the renovation to changing to other “china-brand” was in full process. The main lobby entrance was moved to the right.

Room (1520) was average space, lots of white wood decoration furniture and interior; Toilet room wit.h separate shower-cabin and bathtub; all toilet amenities available. The bed was not as soft as I like it to be. Sleeping quality was OK. The TV was widescreen LCD with a lot of Chinese channels… only one film net channel available; The internet was WLAN and LAN on the room; but I was not able to connect; not with smart-phone and not with laptop. Breakfast was OK: enough choice for Asian and Western taste; this was one of reasons I decided to move on after 2 nights.

All in all the stay was average; next time in Haikou, I will try another hotel.

  • Stayed December 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank globetravelerNL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan S, Manager at Hainan Junhua Haiyi Hotel, responded to this review, February 7, 2014
Thank you for staying at Hainan Junhua Haiyi Hotel (Formerly Meritus Mandarin Haikou) and taking your time to share your experiences with us.

We apologized for the inconvenience for you to recognize Hotel building, and now Hotel already refresh the exterior sign with new name which is clear and easy to find. We thank you for your very detail comments, which is good for us to improve. And now it is available for our guests to enjoy free wifi in room and other public area within Hotel. It is good to tell our guests that Hotel Lobby already finished the renovation, we look forward to welcoming you and all guests to enjoy another nice experience with us.

Thank you again for taking your time to share with us.
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162 reviews from our community

Traveler rating
    29
    105
    25
    3
    0
See reviews for
7
Couples
0
5
19
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Russian first
  • Any
English first
Beijing
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed October 1, 2013

Good location near the city center where u can get almost everything within walking distance. Looks and feel a little old but the great service attitude of the staff makes the stay worth it. Excellent chicken rice at the café and good ambience at the lobby bar. Would recommend this hotel to anyone staying in Haikou as the service is 5 star, the location is ideal and it's quite worth your buck.

  • Stayed September 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Kim579
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan S, Manager at Hainan Junhua Haiyi Hotel, responded to this review, February 7, 2014
Dear guest, thank you for staying at Hainan Junhua Haiyi Hotel (Formerly Meritus Mandarin Haikou) and share your nice experiences with us. We will try our best to maintain the excellent quality to all our guest! We look forward to seeing you soon. ------ Susan Su
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Shanghai
1 review
3 of 5 bubbles Reviewed August 16, 2013

The oldest international hotel in the city - and it looks like it. In need of a renovation but overall stay experience was good.
Location is excellent as there are many food choices nearby. Easy access to many attractions too. I stayed here and enjoyed the genuine services rendered by the staff here.
Chicken rice is one of the must try in the restaurant

  • Stayed June 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DiDier88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Susan S, Manager at Hainan Junhua Haiyi Hotel, responded to this review, February 7, 2014
Dear guest, thank you for staying at Hainan Junhua Haiyi Hotel (Formerly Meritus Mandarin Haikou), and taking the time to share your valuable experiences with us. I am so delighted that you enjoyed your stay here, and satisfied with our service and chicken rice. We look forward to seeing you soon. ----- Susan Su
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shanghai, China
Level Contributor
283 reviews
242 hotel reviews
common_n_hotel_reviews_1bd8 253 helpful votes
3 of 5 bubbles Reviewed July 10, 2013 via mobile

The first thing that hit me when I got to the room was the strong mold smell this is common in hotels in the hot tropical areas like Haikou and guangzhou but when I saw the bathroom and shower with the big mold stains I understood this was a different story completely.
At check it they tried to charge me more for the room but after I showed them the agent website with the price they reduced it.
The room was old tired and worn out the carpet filthy the bathroom and shower moldy and smelly. and this hotel is way overpriced they charge like the shangri la but are not more then a three star hotel. You can get a four star hotel for half the price.

  • Stayed July 2013
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Mashgiach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carrielee l, Manager at Hainan Junhua Haiyi Hotel, responded to this review, July 15, 2013
Thank you for your kind comments and feedbacks. We will carry out renovation project soon and welcome back to experience our Asian Grace, Warmth and Care next time you come to Haikou. Have a nice day 
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Level Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed June 28, 2013

It is prime swimming season and there was a storm last week. The Engineers can't figure out how to adjust the chemicals and clean the pool properly. When they do scrub it down, they miss a bunch of spots around the lights and stairs. Clearly a poor effort. I swam in the indoor pool today and the water is so murky that when underwater you cannot see the wall from 12 metres away.
Please teach your engineers how to maintain a pool.

  • Stayed June 2013, traveled solo
    • 2 of 5 bubbles
      Cleanliness
Helpful?
1 Thank 72Beetle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carrielee l, Manager at Hainan Junhua Haiyi Hotel, responded to this review, July 7, 2013
Thank you for your kind comments. We’ll convey the message to concerned departments to make improvement.
For your information, our renovation project will start very soon, welcome to Meritus and experience Asian Grace, Warmth and Care next time you come to Haikou. Sincerely we wish you a nice day!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
115 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed March 20, 2013 via mobile

I stayed a Club room so my expectation is if a much higher level. There was a rusty cloth hanger inside the cupboard. They do not serve alcoholic drinks and dinger food throughout the day in the Club Lounge. Now the plus points. Though the equipment in the gym is limited, they are of a good quality. In addition to an outdoor swimming pool, there is an indoor pool, albeit smaller. I ate at the Chatter Box for my breakfast, not the best offered by other 5 Star hotel but I have no complaints.

  • Stayed March 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank AXA-India
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carrielee l, Manager at Hainan Junhua Haiyi Hotel, responded to this review, March 24, 2013
Thanks for your kind comments and great support to Meritus Mandarin Haikou.
Executive Club room guests are entitled to a bunch of excluded benefits, including daily Happy Hours at 21/F Meritus Lounge from 17:30 to 19:30 with complimentary drinks and snacks for your enjoyment.
Look forward to welcoming you back!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Haikou
1 review
3 of 5 bubbles Reviewed January 6, 2013

My only experience of this hotel is the Lobby bar and Chatterbox restaurant. Both provide good, friendly service, good food and drinks in a pleasant environment.

Unfortunately, however, the non smoking policy mentioned by a previous reviewer (gemsintheworld) seems not to be enforced an more.

Of the 12 tables occupied in the lobby bar on my visit, 8 had guests puffing away and the accumulated smoke in made the atmosphere in the bar quite unpleasant.

  • Stayed January 2013, traveled solo
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Yan J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
carrielee l, Manager at Hainan Junhua Haiyi Hotel, responded to this review, January 7, 2013
Thank you for your kind appreciation of our food and service.
Regarding the smoking guests, we will make more efforts to help them realize how important it is for the health of themselves and others.

All the best to you and look forward to welcoming you back again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hainan Junhua Haiyi Hotel

Property: Hainan Junhua Haiyi Hotel
Address: No.18 Wenhua Road, Haikou 570125, China (Formerly Meritus Mandarin Haikou)
Location: China > Hainan > Haikou
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#51 Luxury Hotel in Haikou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hainan Junhua Haiyi Hotel 4*
Number of rooms: 270
Official Description (provided by the hotel):
Hainan Junhua Haiyi Hotel is the first International 5-star luxury business hotel in haikou, ideally located in the most exclusive residential area yet within the new financial capital hub of the Special Economic Zone, Hainan Junhua Haiyi Hotel is 26km/35min by car to Meilan International Airport with its close proximity to the railway station, harbor, beautiful beaches and attractions. With 270 guestrooms and suites in a modern contemporary design, first class equipment including broadband internet access and free WIFI, in-room electronic safe, together with our impeccable service with a warm smile, all that you would expect to ensure an enjoyable stay has been meticulously designed. Hainan Junhua Haiyi Hotel is definitely the first choice hotel for business and leisure travelers. Guests from the Junhua Club Floors are offered personalized check-in & check-out service, laundry, round the clock business center. It is an executive lounge for complimentary breakfast, evening cocktail, afternoon tea, meeting room, equipped with a computer room. Hainan Junhua Haiyi Hotel has 3 Specialty Restaurants. The Zen Lounge is a perfect place for business meetings and an ideal venue for afternoon tea and evening cocktails. The Panorama Cafe provides guests with an array international selection of favourite breakfast and dinner which near 1st floor outside swimming pool. You can partake a wide array of Dim Sum and sip traditional Chinese tea in Tang Palace Chinese Restaurant. Boast the most extensive convention facilities and the largest pillarless grand ballroom in Haikou. Whether it is for 50 or 500 persons for a lavish gala dinner or conference, the 7.5m high ballroom can be partitioned into 3 smaller sections. 4 separate meeting rooms are ideal venues for small to medium-sized group (10 to 20 persons) meetings, private parties, press interviews and receptions. The luxury multi-function hall is served with karaoke, entertainment,chess playing and tea on the 3rd Level. It is the excellent choices for Birthday and Family Party, or Crazy Festival Celebration. Renew and recharge yourself at Wellness Place with our state-of- the-art fitness and cardio-vascular equipment. Overlooking two outdoor tennis courts, the Club includes an indoor heated pool, sauna and steam rooms, a Jacuzzi and yoga room. And for sun bathing a half-Olympic size outdoor pool set amidst lush gardens and gazebos awaits you on the ground floor. Hainan Junhua Haiyi Hotel is established in 1997 and offers all walks of life and holiday guests, serving with unparalleled accommodation and elegant and superior food & beverage, it always with excellent quality of service level in leading position. It was awarded "The Most Popular Business Hotel in China" in 2009, "China's Top 10 City Business Hotels" in 2010, "Most Popular Business Hotel of China" in 2015. ... more   less 
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Also Known As:
Meritus Mandarin Haikou Hotel Haikou
Mandarin Haikou
Haikou Mandarin
Hainan Junhua Haiyi Hotel Haikou, China

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