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Howard Johnson New Port Resort Haikou
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Reviews (26)
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7 - 12 of 26 reviews
Reviewed January 12, 2014

Stayed at the club floor but the club facilities and offerings did not live up to expectations. Club lounge happy hour and afternoon tea were just some morsels of fries and nuggets. In general, the hotel managed to provide decent service, basic amenities and felt safe and clean. View was awesome, air was clean and fresh. Breakfast was average (skip the soya milk and dough fritters though). Value for money but not overly impressive.

  • Stayed: January 2014, traveled as a couple
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Thank yayal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2013

We booked a river view room and was upgraded to a suite because there were no room when we checked in. The suite has a balcony overseeing the river. Though it is out of the way, the friendly and helpful staff guided us to take bus no. 8 in front of the hotel to reach the Haikou city. It is a very good recommendation because the bus is clean and safe. The
bus fare is just RMB 1 dollar per person. It is quite a wait to get a taxi at
the hotel. We took the bus to Haikou Qilou Snack Street and we simply love this place since it has many local food. There are also many shopping places nearby.

  • Stayed: November 2013
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1  Thank YHW11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2013 via mobile

Currently, still staying with this Hotel. It's a bit far from the city area. Approx. 10minutes cab ride to downtown.

Great Ambience! The service staffs were very friendly and helpful despite doesn't speak
English that well. They told us the best place to visit and explain the facilities of the Hotel.

We were staying in deluxe river view. Comfortable soft bed and pillow and tastefully design bedroom. Definitely live up
To the price we paid for. Their staffs performance were better than Mangrove Tree Resort for sure.

There were 3 restaurants here including Ginza japanese and Chinese hainanese cuisine. Have quite good varieties. Easy to get taxi or the Concierge can help you to arrange Hotel car out for 25-40 CNY depending on the place you go and can charge to your room.

The fitness is located at 3 along with kids club and spa at level 2. This Hotel also offer 25% discount for all Hotel guests for Spa. Thumb up... Recommended new Hotel in Hai
Kou.

  • Stayed: November 2013
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1  Thank Mikeyflee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2013

Stayed in Mid May when weather is hot and humid yet there is basically no Air Conditioning at the Lobby and the corridor at the Club Floor we stay.
The Hotel is quite remote yet there is only one 10:30am shuttle to the city.
The staff are friendly and nice (probably the occupancy is low).
Unless the hotel improve the Air Conditioning and arrange more regular shuttle, we will not be there again.

  • Stayed: May 2013, traveled as a couple
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Thank alexlee711
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 24, 2013

As I said, the hotel is a little far from town. So it would be a little inconvenient to visit downtown. Anyway, they can help you to get a taxi and min. cost is about cny30. (by the way, from airport to the hotel, taxi fee is around CNY70-80.)
Well the room is spacious and beds are soft. You can have a villa or river or even sea view from your balcony which is not bad.
Apparently since they are newly opened, I assumed that they are lack of staff and some of staff needed to be trained as well. The staff of concierge and housekeeping department were very nice and helpful, however, the receptionest, were not so friendly. Whats's worse, it took them about 25 minutes to check us out and check some other people in. It seemed that everything was unorganised and nobody was helping. Many guests were complaining about it but no supervisor or manager was comforting.
About the breakfast, it tasted good with various choices. However, maybe it was because the cafeteria was on the first floor and close to its little garden, there were lots of mosquitos and flies which was very annoying. And the staff wouldn't collect your used bowls and plates in time.
If you are expecting a 5 star hotel like Sheraton, this hotel, definitely is not.

Room Tip: upper floor
  • Stayed: March 2013, traveled on business
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3  Thank Agnes Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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