Pretty good location- with a rather big shopping centre and cinema attached. We stayed in a 3bed room and it was pretty spacious. I heard from my relative in Haikou that the hotel was one of the rare few which had proper 3bed rooms (as opposed to add-on bed in double room).
Some of the front counter staff were extremely helpful. We were there when the typhoon hit Hainan and the staff helped to make various calls to check on the train operations, if the hotel at our supposed next destination could alter the booking, etc. They even missed their lunch because they were busy trying to help us resolve our itinerary problems. I was very touched by the few them. Unfortunately this enthusiasm wasn't displayed by all staff.
Some problems about the rooms; for both the first and second room we stayed in, the bathrooms were choked and water couldn't drain away. The rooms had the lingering smell of cigar although I specifically asked for a non-smoking room. But of course, silly me, this is China where smoking is so prevalent, the rooms still came with an ashtray. In fact, the entire building reeked of this faint stale cigarette smell. The door of the second room we had couldn't close/lock properly due to some misalignment of the frame and door. The maintenance crew who came were tad rude, couldn't solve the problem and taught us how to 'slam the door hard enough so that the door would close'. We requested to change room and was rejected.
Other than these few issues, I'm ok with the hotel. They were decent enough and the location's real convenient and central.
O, the funny thing about the shower- the privacy curtain for the shower is outside the bathroom, rather than the inside. Which means, instead of the person showering choosing to have some bit of privacy, it is the folks outside the bathroom who opt to draw the shower curtain.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Priceline, Hotwire, Ctrip TA and Agoda so you can book your Wanguo Metropolitan Plaza Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Wanguo Metropolitan Plaza Hotel Haikou, Hainan, China