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“The management staff made the difference.”
Review of Holiday Inn Zhuhai

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Holiday Inn Zhuhai
Ranked #7 of 547 Hotels in Zhuhai
hong kong
Level 6 Contributor
83 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“The management staff made the difference.”
Reviewed November 14, 2013

We asked our taxi driver on the way from the ferry (15 minutes) to the hotel if there were any pubs frequented by Westerner's just as we pulled into this Holiday Inn, amazingly, there is an Irish Pub (my favorite kind) smack dab in the middle of this hotel! Imagine that. Many Western people are staying here and we checked in, got into our spacious room and spotted a Burger King through our window, it was just what I wanted to eat at the moment, so this stay started our eerily on track, spooky really.

We were in town to check out real estate. We live in Shenzhen and notice we are all choking & coughing and our 5 year old son has had a persistent cough for months. Time to escape. The general manager took the time to introduce himself and guide us toward different locations hunting for a home. His input was insightful and much appreciated. He took the time to look over us and made us feel at home.

This Holiday Inn is nothing like the ones I stayed in as a child. It has a magnificent entry way with beautiful stained glass and crystal, something I would more expect at a Ritz Carlton. There also is adequate places to sit and visit in the lobby, something I appreciate when touring different cities. This hotel, under the guidance of this general manager is definitely on track for being the best of Zhuhai.

We extended our stay one night, had dinner in their Italian restaurant which was delicious. The breakfast buffet is geared for Chinese as well as Westerners and my Chinese wife and I both loved it very much. The tables are closely attended by friendly staff and there is a great view of the city from many tables by the windows. Couldn't ask for more.

Around the hotel there are many shops and malls, plenty of things to do and cabs are plentiful and cheap. We have decided this our home away from home while shopping for a new home and we feel very comfortable here now. Many thanks to the staff!

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank twodoggzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Betty W, Public Relations Manager at Holiday Inn Zhuhai, responded to this review, November 17, 2013
Thank you for choosing to stay at the Holiday Inn Zhuhai and for taking your valuable time to share your feedback with us.Your recognition would undoubtedly be a great encouragement and motivation to our team to keep aiming higher and better.Thank you once again for all your great and continuous support and we look forward to welcoming you back to our hotel again in the nearest future !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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299 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Nashville, TN USA
Level 6 Contributor
379 reviews
231 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed October 19, 2013

Having not stayed in Zhuhai in years, I opted for a western brand for reliable stay and expectation was met. The hotel is very close to ferry terminal and 1 hour from airport. Shuttle to ferry is very helpful.
The hotel lobby while nice, did not catch my attention.
Check was nothing to remember, and I was not recognized as Priority Club nor upgraded as is the norm for Holiday Inns globally.
Rooms were big and seemed recently updated.
Two air con thermostats make setting temps difficult.
I was VERY surprised to see old cathode TV, but the channels offered were nice.
I found the bed to be very uncomfortable (hard) for a Holiday Inn, even for China.
Internet was included and was fast when it worked. I had some lost signal issues.
Room was well set up for electrical outlets.
The lobby cafe staff were great. The morning breakfast buffet was marginal in tastes, but staff was impressive.

  • Stayed October 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pine129
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Betty W, Public Relations Manager at Holiday Inn Zhuhai, responded to this review, October 20, 2013
Thank you for choosing to stay at the Holiday Inn Zhuhai and for taking your valuable time to share your feedback with us.Your recognition would undoubtedly be a great encouragement and motivation to our team to keep aiming higher and better. Regarding the problems you mentioned, we will address the issues with the departments concern for further improvement including making it more user-friendly. And we will enhance staff training for improvement. About the bed was hard ,there is equipped with soft mattress, you could ask for it from us if you are in need during your stay.Thank you once again for all your great and continuous support and we look forward to welcoming you back to our hotel again in the nearest future !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ajman
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed October 18, 2013 via mobile

I stayed there for two times almost one month each. Plus nice building nice big rooms staff is friendly food is just OK HBO CINEMAX. Minus there is a certain smell in the rooms food variety is limited, many local dishes, room price is a bit high for the quality of rooms old cathodic tube tv with bad view. It is fine but for 5 stars should be better.

Stayed October 2013, traveled on business
Helpful?
Thank Lucian1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Betty W, Public Relations Manager at Holiday Inn Zhuhai, responded to this review, October 20, 2013
Thank you for choosing to stay at the Holiday Inn Zhuhai and for taking your valuable time to share your feedback with us.Your recognition would undoubtedly be a great encouragement and motivation to our team to keep aiming higher and better. Regarding the problems you mentioned, we will address the issues with the departments concern for further improvement including making it more user-friendly. And we will enhance staff training for improvement. Thank you once again for all your great and continuous support and we look forward to welcoming you back to our hotel again in the nearest future !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Grayslake, Illinois
Level 5 Contributor
55 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed October 2, 2013

Being on of the only western hotels in Zhuhai, your choices are limited. But isn't far from the ferry terminal and is downtown area. I am a Priority Club member, and the staff upgraded me to a deluxe room only because my booking was oversold. The lobby experience is ok, nothing too impressive. Overall the room experience was ok. The bed was nicely done with a choice of pillows and was welcoming with nice quality linens. The bathroom somewhat not impressive. Standard traditional tub, some black spots showing through the caulking kept you from really feeling clean. I guess I expected a stand up shower stall for this level of room. Sink area nice and clean. Traditional tube TV in the room with basic channels (few english). WiFi in hotel not working. Brought my own travel router in order for all my devices to sync up once getting unpacked and plugged in at the wall. Breakfast in the morning wasn't included but the waitstaff never gave me a bill, so I am confused if I needed to pay or not even after asking there was no bill. Quality of food for sure not worth the price of admission, so glad I got it for free. Only stayed the one night as my business there was only 2 days. I would return, but would be overjoyed to stay again only because it is one of the few options in town for western style hotel.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Betty W, Public Relations Manager at Holiday Inn Zhuhai, responded to this review, October 8, 2013
Thank you for choosing to stay at the Holiday Inn Zhuhai and for taking your valuable time to share your feedback with us.Your recognition would undoubtedly be a great encouragement and motivation to our team to keep aiming higher and better. Regarding the problems you mentioned, we will address the issues with the departments concern for further improvement including making it more user-friendly. And we will enhance staff training for improvement. Thank you once again for all your great and continuous support and we look forward to welcoming you back to our hotel again in the nearest future !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 3 Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed September 17, 2013

We have actually stayed in this hotel many times, the rooms are big and very clean. The beds are always comfy.

The food in the Italian restaurant is fantastic (which says a lot for me to say that as I hate Chinese food).

The hotel bar which is an Irish bar is a nice place to relax, with a pool table and big screen televisions with all the sport.

The staff are really helpful and friendly.

We also went out for a short trip in a taxi to a street with lots of pubs and clubs, it was just like being in Magaluff, was great way to chill.

will be back again soon.

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Neil001155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Betty W, Public Relations Manager at Holiday Inn Zhuhai, responded to this review, September 17, 2013
Thank you for choosing to stay at the Holiday Inn Zhuhai and for taking your valuable time to share your feedback with us.Your recognition would undoubtedly be a great encouragement and motivation to our team to keep aiming higher and better. Thank you once again for all your great and continuous support and we look forward to welcoming you back to our hotel again in the nearest future !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level 4 Contributor
43 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed September 3, 2013

This is still one of the OK hotels in Zhuhai only because the competition is so weak. But it's showing its age. When I walked in, there was no door man to open the doors for me and when I left, none was there to open the doors either. The wall coverings and the carpet in the room were old. The carpet was beige in color and due to its light color, you can see a lot of stains on it. The wall coverings had discolorations here and there too. It just gave me this eerie feeling. The air-con was noisy at night. All in all. it was OK but not a particularly pleasant hotel to stay in.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Norman-Koo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Betty W, Public Relations Manager at Holiday Inn Zhuhai, responded to this review, September 3, 2013
Thank you for choosing to stay at the Holiday Inn Zhuhai and for taking your valuable time to share your feedback with us.we will address the issues with the departments concern for further improvement including making it more user-friendly. And we will enhance staff training for improvement.About the room ,we have planned for a renovation for our guest rooms, restaurants and public areas from 2013 to 2014. Thank you once again and we look forward to welcoming you back to our hotel in the near future !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Western Australia, Australia
Level 4 Contributor
44 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed August 7, 2013 via mobile

The staff are very professional, and the rooms are clean and a good size. On the downside, the Internet was poor, the bed was hard an the place felt soul-less. It's good adequate business accommodation.

Stayed April 2013, traveled on business
Helpful?
Thank Stuartroaming
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Betty W, Public Relations Manager at Holiday Inn Zhuhai, responded to this review, August 8, 2013
Thank you for sharing your feedback with us. We are very glad to learn that our service,guest room are at your expectation. Regarding the Internet service, please accept our sincere apologies for any inconvenience that may have caused. We will address this issue with the departments concern for further improvement including making it more user-friendly.About the bed was hard an the place felt soul-less,there is equipped with soft mattress, you could ask for it from us if you are in need during your stay.Once again, thank you for bringing it to our attention and we look forward to welcoming you back to the Holiday Inn Zhuhai in the not too distant future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Zhuhai

Property: Holiday Inn Zhuhai
Address: No.188 Jida Jingshan Road, Xiangzhou District, Zhuhai 519015, China
Phone Number:
Location: China > Guangdong > Zhuhai
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#7 Best Value Hotel in Zhuhai
#7 Luxury Hotel in Zhuhai
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Holiday Inn Zhuhai 4*
Number of rooms: 320
Official Description (provided by the hotel):
Holiday Inn Zhuhai is a 30-storey contemporary design complex located in the prestigious Jida commercial and banking district of Zhuhai. Only 15 minutes driving from Gongbei Border Gate, 10 minutes driving from Jiuzhou Ferry Terminal (from Hong Kong, Shenzhen Shekou and Zhuhai), 45 minutes driving from Zhuhai Airport. We provide complimentary shuttle between Jiuzhou Ferry Terminal and Hotel. We have 320 contemporary style guest rooms and suites including 250 Deluxe Rooms, 65 Deluxe Suites, 2 two bedroom Deluxe Suites and 1 Presidential Suite. Our guest rooms are known as the most spacious hotel rooms in the city. In our five Executive Floors, we provide guest rooms, and executive lounge, conference room, business center with computers and broadband internet access for your convenience. Every room is equipped with air-conditioners, bath and shower, in-room safe, mini bar, environmentally friendly mini refrigerator, coffee and tea makers, data ports, satellite TV and voicemail. Select floors and rooms are designed and provided for our handicapped and non-smoking guests. ... more   less 
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Also Known As:
Holiday Inn Zhuhai Hotel Zhuhai
Zhuhai Holiday Inn

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