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“Breathtaking view ( room 2111)”

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Sheraton Zhongshan Hotel
Ranked #2 of 364 Hotels in Zhongshan
Certificate of Excellence
Reviewed October 22, 2013

Overlooking the river and parks with surroundign building shinning lights
Nice area to go for a walk near the hotel.
The room has glass dividers for the shower, toilet and bath.
Thw w-fi is only available in the main lobby which can get pretty noisy when everybody is trying to use Skype

Room Tip: Choose rooms facing the river and parks room 2111 was excellent.
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  • Stayed: October 2013, traveled with friends
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Thank vicecache
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
z r, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this reviewResponded December 15, 2013

Dear guest. Thank you for your shared and praise. We will do our best to create a perfect experience and become the best choice for leisure and business guests. Welcome your next stay.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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82 - 88 of 231 reviews

Reviewed October 5, 2013

Stayed here as part of a bargain 2-day eating tour to Zhongshan (come on, we are in Guangdong people!). We waited a long time at the lobby for a room as there were literally hundreds of tour guests checking in.

The room was very spacious and clean, although the furniture looks slightly aged for a five-star hotel. The buffet dinner (the highlight of the tour according to our young cheerful guide) offers a wide variety of Chinese and western dishes! though there wasn't anything to send pulses racing.

  • Stayed: August 2013, traveled with family
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1  Thank Eric Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
z r, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this reviewResponded December 15, 2013

Dear guest. Thank you for your shared and praise. We will do our best to create a perfect experience and become the best choice for leisure and business guests. Welcome your next stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 17, 2013

The service at the Sheraton in Zhongshan was amazing. Unfortunately we lost an APEC card between arriving on the ferry and checking in to the hotel which was devastating. The hotel went above and beyond sending one of their staff with us to go back to the Ferry terminal to try and find the card at Customs. To no avail the hotel then retrieved the security camera footage and found the taxi license plate, contacted the driver and found the APEC card in the side of the seat.

Nothing was a problem and they staff were so friendly. They are simply amazing!

The food & drink in the Club Lounge was delicious and the view was awesome.

The value of this Hotel is brilliant. Highly recommend!

Room Tip: Book a room that allows access to the Club as the food and drink + view are excellent. Definitely wo...
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  • Stayed: July 2013, traveled on business
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1  Thank ChristianNewman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton Z, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this reviewResponded July 18, 2013

Dear guest, thanks for choosing Sheraton Zhongshan Hotel and appreciate your praise to our service and facilities. It is so glad to hear you have a good time in our hotel. We will do our best to create a cosy experience for guest. Truly looking forward to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2013 via mobile

I did a late booking and a late check in and everything went smooth, fast check in, room was large and nicely decorated.
Swimming pool is nice, fitness is clean and well equipped and the spa-pool is huge.
will definitly come back.

  • Stayed: July 2013
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Thank julien_sh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton Z, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this reviewResponded July 17, 2013

Dear guest, thank you for your share and praise. It is so glad to hear you have a good time in our hotel. We will do our best to create a cosy experience for guest. Truly looking forward to see you again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2013

The hotel located at excellent location beside a nice river, very convenient for shopping, around 15 minutes to pedestrian precinct after crossing the river using bridge near by.

Hotel lobby is not too big and hasn't provided sufficient chair for customer waiting for check-in, the room is comfortable and clean, electricity and internet lan plug is provided in room. Air conditioner is difficult to tune and bathtub water supply hot water is too "cool" for my baby bath.

The buffet provides many choices but quality is better than quantity in my opinion, but the taste actually is okay for most of the food. And the service of staff in restaurant is really really excellent !!!! Drink refill and table cleaning are perfect.

However, the service in swimming pool is not acceptable. The changing room is a bit mess and no enough towels and slipper provided. Particularly, the staff at the counter is really impolite and willing to help the customer. Family like us carrying kids and elder are really not happy and not convenient. But the swimming pool is very clean and nice although it is not large and a bit crowded when we are playing.

In my opinion, this hotel is still worth to stay and not bad for a family.

  • Stayed: July 2013, traveled with family
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Thank Nelson L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton Z, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this reviewResponded July 16, 2013

Dear guest. Thank you for your shared and review. We will do our best to create a perfect experience and become the best choice for leisure and business guests. Welcome your next stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 14, 2013

On arriving at the Hotel, I was pleasantly surprised to find out that my room had been upgraded to the SPG floor with the most wonderful park view. The location of the hotel could not be better, as it is in the middle of the town and next door to my favourite Friend's Bar, which is a great place to hang around in the evenings. The room was big and very well appointed with a great coffee machine and all. This has to be one of the most "value for money" Sheraton in the world.

Room Tip: Park View Rooms for sure
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  • Stayed: June 2013, traveled on business
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Thank Sarvdeep B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton Z, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this reviewResponded July 16, 2013

Dear guest, thanks for choosing Sheraton Zhongshan Hotel and appreciate your praise to our service and facilities. As you said, hotel located in the center of city nearby Qijiang bank of river and north of Qijiang park. With good location, convenient transportation, best service and facilities, it is the best choice for you. Welcome your next stay.

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Reviewed July 2, 2013

Stayed one night at the Sheraton Zhongshan Hotel in June.

When checking in, the reception staff told me that I had been upgraded to a SPG Level park view room. That was the first time I really feel like being welcomed as a SPG member.

Buses going to and from Hong Kong leave at the nearby Fu Hua Hotel (where there is a popular and more reasonably priced Chinese restaurant). The Qi Jiang Park is at the Hotel’s doorstep. I learned that the Park was transformed from a shipyard. It is well worth a visit as its design is different from other parks which we used to find in other Chinese cities. The ticket office for Qi Jiang river boat tours can be found in the Park. There is a foot bridge near the Hotel which gives Hotel guests easy access to the Sun Wen Xi Road pedestrian street on the other side of the river.

The twin room is smaller than expected but other than that I found no problem with the room. Grateful of the room upgrade I was able to enjoy the splendid view of the Qi Jiang Park. I didn’t use the Hotel’s restaurant as I decided to have breakfast at the Starbucks which is located at the Hotel’s lobby.

For sightseeing purpose, I think the Hotel enjoys the best location in Zhongshan city.

  • Stayed: June 2013, traveled with friends
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1  Thank IPSP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheraton Z, Public Relations Manager at Sheraton Zhongshan Hotel, responded to this reviewResponded July 10, 2013

Dear guest, thanks for choosing Sheraton Zhongshan Hotel and appreciate your praise to our service and facilities. As you said, hotel located in the center of city nearby Qijiang bank of river and north of Qijiang park. With good location, convenient transportation, best service and facilities, it is the best choice for you. Welcome your next stay.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sheraton Zhongshan Hotel

Address: North of Qijiang Park, No.28 Xidi Road, Shixi District, Zhongshan 528403, China
Location: China > Guangdong > Zhongshan
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #2 of 364 Hotels in Zhongshan
Price Range: $101 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Zhongshan Hotel 4.5*
Number of rooms: 362
Official Description (provided by the hotel):
Enjoy a warm welcome at the Sheraton Zhongshan Hotel, an exciting new hotel conveniently located in a complex that contains dining, entertainment, and retail shopping in the city's central business district. Ideal for both business and leisure travelers, we are within walking distance of commercial buildings, Zhongshan's famous pedestrian street and shopping bazaars. We’re also just 75 minutes by ferry from Hong Kong and a two-hour drive from Guangzhou, Shenzhen, Zhuhai, and Macau.Make yourself at home in our 362 extra large guest rooms, including 44 suites, each thoughtfully appointed with the comfy Sheraton Sweet Sleeper® Bed to ensure a restful night's sleep. Additional facilities include a fully-equipped health club, full service spa, and almost 2250 square meters of meeting space with 12 separate meeting rooms. Two restaurants are offered, including an all-day dining eatery and a Chinese restaurant. Our comfortable lobby bar will be a great place to relax.Zhongshan is a city known for its hot springs, scenic sights, and delicious cuisine. Explore it while staying at a hotel that will feel just like home, the Sheraton Zhongshan Hotel. ... more   less 
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