The hotel is only 5 minutes of walk from pedestrian street. A lot of old buildings in the area were demolished, giving way to new international chains like Zara. In six months or so, it will look drastically different from now. I personally don't think that it is a good thing.
Starbucks is on the ground floor of hotel. It is a good news for coffee lovers. However, there are a lot of customers who are not the hotel guests due to its convenient location. This in turn leads to some hygiene problems in the lobby toilet in particular on the weekend as it doesn't require a room key to enter. The toilet was smelly and I could even find excrement inside the toilet bowl.
The hotel room was well appointed but tired in some aspects. The bath towels looked very yellow and some holes were found on the towel. Also, the fabric of arm chair was torn and the not-to-disturb light was not working.
The Chinese restaurant offered very good Chinese food at reasonable price. Given the large number of available staff, the customer service is only average. There were 3 staff in white uniform, 4 staff in black uniform and 1 tea lady. The tea lady only appeared when customers arrived to serve tea and collected the tea set after they left. Other staff just stood and chatted with each other most of time. There were no more than 6 tables of customers at all time. While this is not uncommon in China due to relatively low labour cost and fast development of economy, I was still surprised to find this at an international 5-star hotel. Although the food was delicious, this made me feel violently ill, waking up vomiting and suffering diarrhea in the middle of night.
- Official Description (provided by the hotel):
- Enjoy a warm welcome at the Sheraton Zhongshan Hotel, an exciting new hotel conveniently located in a complex that contains dining, entertainment, and retail shopping in the city's central business district. Ideal for both business and leisure travelers, we are within walking distance of commercial buildings, Zhongshan's famous pedestrian street and shopping bazaars. We’re also just 75 minutes by ferry from Hong Kong and a two-hour drive from Guangzhou, Shenzhen, Zhuhai, and Macau.Make yourself at home in our 362 extra large guest rooms, including 44 suites, each thoughtfully appointed with the comfy Sheraton Sweet Sleeper® Bed to ensure a restful night's sleep. Additional facilities include a fully-equipped health club, full service spa, and almost 2250 square meters of meeting space with 12 separate meeting rooms. Two restaurants are offered, including an all-day dining eatery and a Chinese restaurant. Our comfortable lobby bar will be a great place to relax.Zhongshan is a city known for its hot springs, scenic sights, and delicious cuisine. Explore it while staying at a hotel that will feel just like home, the Sheraton Zhongshan Hotel. ... more less
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