We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent Place For A Shopping Trip in Lao Jie Shenzhen”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hyatt Place Shenzhen, Dongmen
Ranked #17 of 2,840 Hotels in Shenzhen
Certificate of Excellence
Reviewed June 30, 2014

This is a new and modern hotel. It has a neat and nicely renovated lobby area. The Hotel staff and Manager are helpful with excellent service. Rooms come with complimentary wifi service. If not mistaken, this hotel was open in May 2014 and is the first Hyatt Place built in China. Based on our experience, not many taxis are familiar with this place. You may expect delay if you are travelling from Hong Kong via taxis service to Shenzhen.

Sometimes, we tend to mix up with Hyatt Place brand of service and comparing it with Hyatt Regency or Grand Hyatt (which is a 5 stars full service Hotel). Hyatt Place is a limited-service facility, with no sit down restaurant, just a 24/7 counter offering some drinks or beverages, salads, snacks, sandwiches, some light meals, etc. The price we paid are also different. You can't compared Lexus with Toyota or Toyota Camry and expect similar accessories in Toyota. At least we know the brand Hyatt and its reliability.

Nevertheless, the subway Lao Jie Station is just below this Hotel and it makes an excellent place to travel around Shenzhen especially shopping at Lao Jie area. As a Gold Hyatt member and first time staying there, Kevin the Hotel Manager gave us an upgrade in one of the rooms.

Overall, we are happy with the level of services and also great buffet breakfast offered.

Room Tip: Rooms are new and Suites are usually located at the corner.
See more room tips
  • Stayed: June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Loh Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (318)
Traveler rating
Traveler type
Time of year
Language
  • More languages

234 - 240 of 318 reviews

Reviewed June 15, 2014

The staff are very good and helpful. They upgrade my room. The price is attractive and room is spacious and the bed is big. The location is at the main shopping and dining area. Only few mins to MTR station. But there are some bars opposite to the hotel and close to the railway, so there are some noisy at night and sound proof is not good enough.

Room Tip: High levels have less noise.
See more room tips
  • Stayed: June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank y38kw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2014 via mobile

I checked in earlier today. This is a beautiful modern artsy hotel with a gorgeous lobby and lounge area. The service is exceptionally excellent. The hotel staff does not seem to be fully informed, but they are nice and very helpful. The rooms are big enough with nice TVs. The rooms have gray carpets and gray sofas, so the artsy part of the hotel is reserved for the lobby area. The sofas are too firm and rough for my liking, but maybe that is the way the Chinese like it. The rooms have no mini bar, but the lobby has almost anything you can imagine for sale at a decent price. Location is good with easy access to taxis and the subway. Across the street there are many small bars, dessert shops, a movie theater and is a nice place to hang out. There are a few problems with this hotel: Firstly, the noise. Even with the windows shut tight, I still heard street noise from Dongmen (from the 12th floor) . Also, the hotel is right near train tracks and a really noisy train come by now and then. Secondly, the whole hotel has a smell in the air, probably because it is new and it still needs to air out. Thirdly, because the hotel is so new, it is still a bit rough around the edges. The whole hotel seems like it still needs touching up. For example, the "no smoking" sign on the wall of the 12th floor still has masking tape on it.
In conclusion, if you want a western hotel in Luohu with a $100-$150 price range, this is your best bet. You can find better Chinese hotels for the same price, but in the Hyatt you are guaranteed to have a quality stay and English speaking staff.

Stayed: June 2014, traveled with friends
1  Thank Yosef N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed 1 week ago
Google Translation

  • Stayed: November 2017, traveled solo
    • Location
    • Sleep Quality
    • Service
Thank RYANHAPPY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded 2 days ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 2 weeks ago
Google Translation

  • Stayed: April 2017, traveled on business
    • Rooms
    • Cleanliness
    • Service
Thank Daywison M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded 1 week ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago
Google Translation

  • Stayed: October 2017, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank wailingk2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded 3 weeks ago
Google Translation

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2017 via mobile
Google Translation

Stayed: October 2017, traveled on business
Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded 4 weeks ago

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Shenzhen hotels
Luohu Port
Crowne Plaza Hotel & Suites Landmark Shenzhen
Luohu Port
Shangri-la Hotel Shenzhen
Shangri-la Hotel Shenzhen
#18 of 2,840 in Shenzhen
2,233 reviews
Huanggang Port
Four Points by Sheraton Shenzhen
Show Prices
Show Prices
Show Prices
Dongmen
Holiday Inn Express Shenzhen Luohu
Huanggang Port
Futian Shangri-La Shenzhen
Futian Shangri-La Shenzhen
#10 of 2,840 in Shenzhen
1,062 reviews
Dongmen
Metropark Hotel Shenzhen
Metropark Hotel Shenzhen
#46 of 2,840 in Shenzhen
295 reviews
Show Prices
Show Prices
Show Prices

Been to Hyatt Place Shenzhen, Dongmen? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hyatt Place Shenzhen, Dongmen

Address: No.3018 Jianshe Road | Luohu District, Shenzhen 518001, China
Phone Number:
Location: China > Guangdong > Shenzhen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #17 of 2,840 Hotels in Shenzhen
Price Range: $99 - $144 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hyatt Place Shenzhen, Dongmen 4*
Number of rooms: 138
Official Description (provided by the hotel):
Hyatt Place Shenzhen, Dongmen is strategically located in the midst of the popular Shenzhen Dongmen Shopping District. Aim to be the market leader in Dongmen area by creating a comfortable seamless experience and offer uncomplicated stylish approachable services to corporate and leisure, Chinese and International guests who seek style at an affordable price. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, Agoda, Hyatt Hotels Corporation, Hotels.com, Hotwire, Orbitz, Ctrip TA, TripOnline SA, Travelocity, Cancelon and Evoline ltd so you can book your Hyatt Place Shenzhen, Dongmen reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing