I stayed here for three nights for a business trip. The price is absolutely five star level comparing with other ones in Shen Zhen, however, the service is just three star on average. I found a nice magazine near my bed and hope to finish the reading the next night. However, housekeeping simply took it away when s/he cleaned my room without any notice. It is kind of rude since I haven't finished my reading yet. The tennis court is poorly maintained since when we wanted to play we found there were lots of rain on the court, obviously no one mopped it. The tennis balls provided was also used ones though being put in a brand new box. Most of the staffs are friendly except the one who I asked for helping calling the cab for the next morning since I will leave early. He told me I do not have to book it since it will be rather easy to find a cab in the moring. However, when I checked out, I found there was no cab and it took ten miniutes for the other boy to call a taxi for me! What a shame for Sheraton. The main reason for the poor performance is, I guess, the management are locals...
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- Also Known As:
- Sheraton Dameisha Hotel Shenzhen
- Sheraton Shenzhen
- Shenzhen Sheraton