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“No ..........never”

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Century Kingdom Hotel
Ranked #75 of 2,844 Hotels in Shenzhen
Reviewed December 4, 2011

Stupit provide foods ...........
Please Indian people cannot stay this hotel I request you also hotel staff not understand English language very big problem ........I thing so Chinese peole don't like Indian customer

  • Stayed: November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Aahi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 - 48 of 192 reviews

Reviewed September 12, 2011

the hotel location is far from the city and you are probably there due to visiting one of the factories in that area. be aware that the worst bug in this hotel is the communication issue with the staff in this hotel. other than this it is a great hotel, clean big rooms, good bed, nice spa service, also in your room (which is an advantage for me). Internet is included in the room's price.
one thing at the restorant they have a dish i would fly to china and back for- it is a dish of eggplants and potatos wraped in spicy crispy cover with some chilly pepers mixed inside. for me as a vegetarian it was a dream...

  • Stayed: March 2011, traveled on business
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4  Thank flyorama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2011

The hotel itself is very nice, the rooms are modern, clean and comfortable.

Check in was quick, luckily I had a Chinese friend with me who was able to translate with the reception staff.

I went to the Chinese restaurant within the hotel...the worst meal I have ever had. The food was just terrible and there was a massive time delay of about 25 minutes between each dish. The food was tasteless.

My night's sleep was fine apart from all the traffic outside. The next morning I tried to order breakfast, although the menu is in english you cannot order in english! It took 5 phone calls (one to the general manager who himself did not understand english) and 2 members of staff to come to my room to make an order. When the order came, it was wrong - even though I had pointed out the items on the menu about 5 times.

The problem is, this hotel provides everything in English, yet its staff do not speak English.

I am sure this hotel stay would have been fine if I could speak the lingo, probably better to stay within the city.

  • Stayed: September 2011, traveled on business
    • Value
    • Sleep Quality
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2  Thank CarinaBambina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2011

The hotel is clean, rooms are nice but the staff has a great deal of problem communicating. The menu as far as western food is sparse. The breakfast is a nightmare because everythin g in the buffet is left uncovered and is always cold. The wait staff and manager in the restaurant also cannot comprehend to keep food covered and warm. I have wriiten them 2 emails - 1 they responded to saying situation would be remedied, but never taken care of. Room service equally as difficult.
to much to deal with after a hard days work!!!!!

  • Stayed: January 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
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3  Thank hal5166
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2016
Google Translation

  • Stayed: October 2015, traveled on business
    • Value
    • Location
    • Service
Thank Schnotzmann
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 2, 2015
Google Translation

  • Stayed: January 2015, traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Djair71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 25, 2014
Google Translation

Room Tip: Presidental Suiteに泊まれば間違いないです
See more room tips
  • Stayed: January 2014, traveled on business
    • Location
    • Rooms
    • Service
1  Thank kurumi88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Century Kingdom Hotel

Address: Baige Road, Buji Town, Shenzhen 518112, China
Location: China > Guangdong > Shenzhen > Huaqiang North
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #75 of 2,844 Hotels in Shenzhen
Price Range: $76 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Century Kingdom Hotel 5*
Number of rooms: 300
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