Stayed in this hotel for one month in a two bedroom 'executive suite' and what a terrible month it was. The air conditioner broke six times and none of the staff spoke English so we had to converse through a translator app. When they would come to 'fix' the air-con it would often take them hours to come and we would have to wait in the sweltering heat in the dark. By the sixth time it broke I finally got to speak to the manage who 'promised' me it would be fixed that night, which it wasn't but did get fixed the next day, just took 3 weeks for them to change it in the first place.
The door to our room didn't close properly so in order to stop the alarm sounding every time you entered the room you had to slam the door so hard the balcony windows rattled, this again took 3 attempts to be fixed.
The toilet broke and didn't flush so again had to get an 'engineer' to fix it.
One of our group's kitchen fan spontaneously caught alight at 3am in the morning on the 31st floor and he was forced to put the fire out himself as the maintenance man took too long to come.
Something was stolen from my room and upon confronting the manager she showed me blurred cctv from the corridor of the floor which showed nothing (no surprise) and left it at that.
Room was cleaned once a week on a Thursday except the day my personal item went missing when my room was cleaned on a Monday even though we were checking out on the Wednesday.
Location is ok about a 15-20 minute walk from Tienbei metro station on line 3 (Longgan line) and there is a supermarket just across the street, and that really is the only positive about the whole place.