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“Very attentive staff, excellent service all round.”

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Shenzhenair International Hotel
Ranked #38 of 2,865 Hotels in Shenzhen
Certificate of Excellence
Reviewed July 18, 2013

I visit Shenzhen on an annual basis and have been staying here for the past five years when I am here. This year, the service standard seemed to have gone up a notch. Hotel staff are very attentive and have catered to all my requests with a bow and a smile, whether it is at the well-equipped conference room, the gym, the restaurants or at the lobby.

Staff have also approached members of my delegation to inquire about our stay and to ask for feedback for further improvements.

Rooms at the hotel are generally well kept and maintained, though with the age of the establishment, it is inevitable that fittings are starting to wear down. However, this is never to the extent that my stay was in any way affected negatively.

The hotel is also within walking distance to the Chegongmiao metro station and from thence to the rest of Shenzhen. This station is also on the Luohu line where the terminal station is the gateway to Hong Kong.

Overall, I would highly recommend this hotel to business travellers and perhaps to families as well.

I'll be back next year!

Room Tip: Ask for rooms nearer the lifts as they tend to be bigger. Rooms at the end of the corridor are smal...
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  • Stayed: July 2013, traveled on business
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Thank brnrdlw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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36 - 42 of 327 reviews

Reviewed March 14, 2013

I stayed in this hotel on March-2013 for 3 nights on a business trip.
I got a twin room on the 8th floor (smoking floor).
The room was spacious with big bathroom, minibar, 2 sofas and a desk. It was clean and overall experience was good.
I used the room-service couple of times to order some food and liked it. The breakfast was good.
The hotel was chosen because it was close to the office I visited.

Room Tip: Try to get a room at the upper floors with view to the sea.
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  • Stayed: March 2013, traveled on business
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Thank jackmate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2012

Shenzhen is an odd place, only 32 years old and built almost entirely as the home base for electronics manufacturing. There is not much to see or do aside from the business focus and no particular neighborhood seems to have any special advantage. The hotel is as well located as any, with nicely appointed rooms and an excellent breakfast buffet. I also ate one other meal there and found the food to be good for dinner as well. There is an underground shopping area within walking distance but has no special charm. It has a nice health club and lovely pool as well. The property is owned by Shenzhen Airlines and has an aviation theme which is interesting. All in all, a good choice.

  • Stayed: November 2012, traveled on business
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Thank uskuhlmans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 16, 2012

Visited this hotel 3 times and I love it, good location for business travel as it is close to the highway. very good breakfast, rooms and stuff are also good.

the price according to other known brand hotels is very cost effective.
all in all when i will visit Shenzhen again this is my choice.

Room Tip: try this hotel
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  • Stayed: November 2012, traveled on business
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Thank AssiW
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2012

Great hotel, very high standard on everything: room, beddings, bathroom, amenities, facilities.
Room is very big and has all you need: iron, huge bed, bathrobe, slippers, torch. Bathroom is also very big with lots of amenities. There is also a desk with all you need for work, like staples, glu, paper, etc. Tv is nice and big with international channels.
Breakfast is amazing for both westeners and asians.
There is a swimming pool, a business center if you need to fax or to make international phone call.
Wifi is available for free all around the place.
Staff is extra friendly. I couldn't ask more from a business hotel

  • Stayed: November 2012, traveled on business
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Thank bisu77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2012

Stayed here for four nights during a conference. Quality property which can pass as almost a five star property in most countries specially the attention you get from the staff and the quality of finishing. Liked the aviation theme adopted with airline style seats in the lobby etc. Well equipped room with quality bedding,multi region sockets. IPod dock, good location with the subway just a five minute walk, free wifi all over the hotel with no access code required which is great etc.

Things that need attention,

Tried their massage which was well overpriced at almost $100 compared to my past experience in Shenzhen. I guess labour cost must be sky rocketing in the region.
Pool water temp could be better
Lack of English language by staff
Food is average

Over all, there not many properties that can offer you such a package for about $100 a night inc. breakie. Will stay there again for sure.

  • Stayed: August 2012, traveled on business
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Thank DGAB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2012

Location
This hotel is located in downtown Shenzhen around 40 minutes drive from the airport, there isn't much around the hotel as its next to big highways. If you were on business in Downtown area then this would be a suitable hotel. The Hotel itself is owned by the airline Shenzhen airlines and so is very themed towards air travel. With large jumbo 747 models in reception, model planes everywhere in the bar and the first class seats with a make-shift inside of a plane layout by the concierge desk.
Room
The room was fairly nice, each floor is themed and the floor I was on was about hot air balloons, the corridors and wall paper on the room is off hot air balloons. The bed is probably the biggest I have stayed in ( i believe it was to twin beds next to each other -so maybe 4 single beds size). It was fairly comfortable and the room was cleaned and had all good facilities such as a large desk, multiple lighting. The bathroom seemed like it was recently updated but no particularly modern - the shower worked well with good water.
Facilities 
There is a indoor swimming pool which looked long and clean. There is also a bar, restaurant and spa facilities which i was shocked to see at the top of the menu "royal prescription massage for Penis Care". The restaurant is buffet and is ok decor, the breakfast was adequate, western breakfast did not look very appetising where the bacon and sausages lay in a pool of oil and the bacon was basically 70% fat, however the fruit and bread facilities were adequate standard but there were many asian breakfast options. 
Staff
The staff were very helpful and friendly although if you wish to book the free shenzhen airport shuttle at 11am then you must book with the concierge by 8. I was there at 8:30 and he said he couldn't do anything, when i complained to the hotel manager they got me a free private audi so its good to be assertive as they are only clear about the booking process of the airport shuttle in small note on the sign by the concierge desk - Check in promoted it but did not mention time you need to book by.

  • Stayed: July 2012, traveled on business
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Thank docdot
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Shenzhenair International Hotel

Address: No.6035 Shennan Road, Futian District, Shenzhen 518040, China
Phone Number:
Location: China > Guangdong > Shenzhen > Che gong miao
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #38 of 2,865 Hotels in Shenzhen
Price Range: $94 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Shenzhenair International Hotel 4.5*
Number of rooms: 427
Official Description (provided by the hotel):
As the pioneer of aviation culture theme hotel in China, the Shenzhenair International hotel, which has been built up and managed by Shenzhen Airlines for years, blends the advantages of both luxury hotel and modern airlines. Increasing atmosphere of aviation culture and services make the Shenzhenair International becoming one of the preferred city hotels for the business travelers in Shenzhen. Conveniently located at the crossing of Shennan road and Guangshen freeway, the Shenzhenair International Hotel, which lies east of CBD and Expo center, OCT Leisure Center and Shenzhen International Garden & Flower Expo Park in the west, Mangrove Park and Shenzhen bay in the south. The hotel is also just a few minutes walk away from subway and Fashion Time Walking Street. We provide not only the shuttle buses from hotel to H.K. airport and S.Z. airport but also set up the in-house travel agency by Shenzhen Airlines to offer all of the guest with ticketing, tourism, transport services. The Shenzhenair International Hotel takes the lead in providing a series of innovative services to our guests, such as V.I.P. Express Passage, flight courteous greeting, flight attendants sign language performance, flight city check-in, First Class Experience in lobby. So that guests can enjoy not only the high value-added and personalized hotel services but the conveniences of flight services as well. ... more   less 
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