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“Average Hotel” 3 of 5 stars
Review of Kaili Motel

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Kaili Motel
Ranked #215 of 2,327 Hotels in Shenzhen
Bandung, Indonesia
Level Contributor
13 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Average Hotel”
3 of 5 stars Reviewed September 3, 2013

Average 4 star hotel, seem old hotel room. There is a computer for every room, but internet connection very very very slow. Only can check mail in the morning, but in the evening and night can connect internet at all. But the hotel room clean enough.

Room Tip: Every room are same
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  • Stayed May 2013, traveled with family
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
2 Thank Marvin Chandra W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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190 reviews from our community

Traveler rating
    39
    100
    42
    3
    6
See reviews for
15
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37
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Thai first
  • Any
English first
Kingston, Canada
Level Contributor
4 reviews
5 of 5 stars Reviewed September 3, 2013

They did everything right. Arranged for travel to airport by private car at a fair rate. Extended my checkout without issue. Held my luggage after my checkout without incident. Restaurant food and service quality outstanding. Remedied computer issues within 10 minutes of my request. Upon checking in, bellboy named rain showed me how everything tin the room worked and also directed me the other considerations such as the acquisition of local cellular telephone. Further, staff spoke better English than most hotels that I have visited prior (10 trips).
Cleanliness was "par excellente" (5 star plus)... the cleaning ladies were extremely great in-spite of my poor Chinese mandarin. Free water was great as the temperatures were in the high 30's and low 40's.
Best Chinese hotel experience to date.

Room Tip: Very quiet. AC worked perfectly.
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  • Stayed August 2013, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Exquisitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Petah Tiqwa, Israel
Level Contributor
244 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
4 of 5 stars Reviewed August 13, 2013

I stayed in the hotel alone in a double room one night in late July 2013.

The location is excellent and very close to the metro and the main train station (Luo Hu). The rooms look very simple for a 4-star hotel, but in fact I was pleasantly surprised: they have pretty much thought of everything, including accessories like slippers, a comb, free tea and other nice things that you will find only in some hotels. I really did not need to ask for anything, which saved what little time I had in Shenzhen.

There is free Internet although it's behind the Great China Firewall. One additional problem is that the power outlets are difficult to use and if you have a large power adapter it might not stick and fall down. Usually some tinkering fixes this, but it's annoying nevertheless.

In any case, the main problem is that none of the staff speak English. I tried at different times in the day, and they never had even one person who spoke the language. In the morning I wanted to ask if they could mail something for me, but it was so hard to explain this simple concept that I didn't take the risk. Be advised that whatever simple requests you may have, if you don't speak Mandarin, you are unlikely to get any help.

  • Stayed July 2013, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Ynhockey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed July 27, 2013

Kaili Hotel's room are pretty spacious. Cleanliness was up to usual hotel standards. Air condition was of good temperature. Overall a pleasant stay in Kai li. Location wise, it is located near Guo Mao Station, which is 1 station from Luo Hu. Beware if you are arriving from the international Airport. There are crazy people charging RMB400 where the usual rate for normal taxi is about RMB130 to 150. Dont get conned!

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Kelvin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 21, 2013 via mobile

I stayed at this hotel for 3night... it was good at all... recepcionist can speak english well enough.. close to metro guomo just cross 1 traffic.. the room is good and big.. the cooler is cold so u just can turn off because it have central ac.. value for your money

  • Stayed June 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank ghummy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 19, 2013

I stay in Kaili Hotel 1 nights (13-14 June 2013), we booked a standard suite rooms which is be able for 5-6 persons. There are 2 rooms inside with the door split. The bathrooms is not too big and not too small, just fine. The air conditioning is cold, the staff who process the check in is friendly & fast in a good english. The location is very close to Guomao Metro Station, just 3 minutes walk to behind the KingGlory Plaza, the hotel name is not too big at the top roof of the building, but once you see "Gold Coast Spa" just see the left side of the hook, you will see the hotel lobby. Close to shopping mall. Best location ever.

Room Tip: If you travel with family you'd be better choose standard suite room, there are 3 rooms like tha...
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  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Luxia17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed June 9, 2013 via mobile

We stayed for 4 nights and would recommend to the traveller who can communicate manderin.
Front desk staff are polite but we all had a barrier in communication as I didn't speak mandarin and them english.however they did try to help in any way possible.
Room cleaners were amazing quick, polite and thorough.
To shop in luohu catch mtr from Gaomoa ( in shopping centre opposite Kaili Hotel) to Luohu for 4 cyn rtn its only 1 stop,
or try shopping in
Dong men one stop the opposite direction.
From hong kong it took us about 2 1/2 hr door to door. From butterfly on Morrison to kaili hotel. Walking and training it (maybe we were lost for about 15 mins but all good and fun)

  • Stayed June 2013
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank sarahwally
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kaili Motel

Property: Kaili Motel
Address: No.2027 Jiabin East Road, Luohu District, Shenzhen 518001, China
Location: China > Guangdong > Shenzhen > Luohu Port
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#38 Spa Hotel in Shenzhen
#127 Best Value Hotel in Shenzhen
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Kaili Motel 3.5*
Number of rooms: 420
Reservation Options:
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Also Known As:
Kaili Hotel Shenzhen

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