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Fraser Place Shekou Shenzhen
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Reviews (157)
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80 - 85 of 157 reviews
Reviewed February 1, 2014

Stayed in 2 bedroom apartment. Room is very spacious, 1 room with double bed and 1 room with 2 single bed. Living room is spacious with flat screen. Kitchen with dishwasher, microwave and complete dining ware. Washing machine is also available. All of them make this hotel is an ideal place for family vacation

Breakfast has good choices from western to asian breakfast style.

Bedding quality maybe a bit lower than average. Mattress is a bit too hard and linen is not as soft as i expected in the same class of the hotel.

  • Stayed: March 2013, traveled on business
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Thank Semeru_Malang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
billy l, Front Office Manager at Fraser Place Shekou Shenzhen, responded to this reviewResponded February 7, 2014

Dear Mr Malang,

Thank you for your positive feedback.

We are very glad that you had an enjoyable stay at Fraser Place Shekou. With regards to the bed mattress you mentioned, we are making plans to change them to the brand new Simmons beddings which provides a restful sleep to all our guests.

Thanks again for taking your time to share your comments and look forward to welcome you back in the near future.

Sincerely yours
Billy.Liu

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 12, 2013

Was here for 4 nights/3 days. Nice roomy apartment. Close to good transport links and lots of ex pat locals nearby. Would stay here again if visiting Shekou.

Good ammenities, full use of kitchen. Nice roomy apartment with fairly large bathroom with bath and separate shower provided. Friendly and helpful staff.

7-Eleven located directly across the complex. Starbucks and other western restaurants 5min walk away from the main square.

Only snag is that getting here by taxi either from the airport or even a local shopping mall is a major challenge as NO ONE speaks english. I even had the hotel business card on me as i went to a shopping mall, on my return to the hotel i showed the card to the taxi driver who was unable to read/understand my instruction. If it wasnt for my mobile phone and the use of google maps, i'd surely be stranded!!!

nice breakfast buffet in the morning, overall good experience.

  • Stayed: September 2013, traveled on business
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Thank Sid_Kadri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
billy l, Front Office Manager at Fraser Place Shekou Shenzhen, responded to this reviewResponded November 17, 2013

Dear MR Kadri,

Thanks you for your beautiful comments regarding your recent stay with us!

We are very different from hotels in that our suites are equipped with all the facilities of a home from washing machines, crockery and cutlery, rice cooker and even large refrigerators No doubt our guests enjoy such facilities and that is our unique selling point.

Regarding the obstacle of communication with local people, Suggest you might call back Front office for interpret. We are always glad to assist our guest at anytime.

Thanks again for sharing your feedback and look forward to your next visit at Fraser Place Shekou soon.

Sincerely yours,
Billy.Liu

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Reviewed October 27, 2013

Have stayed here many times,very roomy apartments, great staff and good security,although not really needed. Staff is very helpful and go out of their way to accommodate. rooms are very spacious and full amenities.
Breakfast buffet is good. Good for short or long term stays. Close to ferry port and sea world. Good location for expats and foreigners. Highly recommended.

Stayed: October 2013, traveled on business
Thank Dinker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
billy l, Front Office Manager at Fraser Place Shekou Shenzhen, responded to this reviewResponded October 30, 2013

Dear Mr Dinker,
Warmest greeting from Fraser Place Shekou!
We really appreciate your beautiful review .these are such a lovely words! I have shared your positive feedback with all my colleagues , we are very glad that you have enjoyed your time with us and we will continue to strive to ensure we provide the services you expect.
Thanks again for your recognization and look forward your next visiting!
Yours sincerely
Billy.liu

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Reviewed October 11, 2013

After reading all the great reviews on here were shocked upon arrival at this place.
This complex is a little shabby (outside and also inside), rooms were ageing quite badly, grubby with items/furniture broken & stained.
It is really a residence complex for ex-pats and their families, not a hotel one would choose for a break for business or leisure. We moved to a new hotel after the first night.
The staff I have to say though were excellent in attending to our requests, so top marks to them.

Room Tip: If you really must stay here ask for one of the Japanese style rooms in block F, these seem a bit more up to date and cleaner.
  • Stayed: October 2013, traveled on business
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1  Thank Aimcalbrakelton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
billy l, Front Office Manager at Fraser Place Shekou Shenzhen, responded to this reviewResponded October 14, 2013

Dear Mr Marsh


Thank you for choosing Fraser Place Shekou during your recent stay in Shenzhen. Unfortunately, the conditions of the apartment and its aged furniture have fell short of your expectations. However, we are happy to know that you are very pleased with our excellent and attentive staff service.


We are making rectifications and general maintenance of the apartment concerned and we will continue to upkeep the standards of care program at scheduled times to assure our guests with the best guest experiences. We hope to upgrade and renovate our apartments and facilities in the future in order to have a competitive edge and good value for money.


We hope with all the plans in place, we will be able to provide all of guests the most comfortable guest experiences with a homey style. Thank you once again for your valuable feedback. We look forward to your next return stay.


Sincerely yours


Billy Liu

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Reviewed September 28, 2013

Great business hotel for short or long stays. Facilities are clean, staff is friendly and speak good English. Located near Sea World, the subway and the ferry terminal to Hong Kong and Macau.

Highly recommended.

  • Stayed: September 2013, traveled on business
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1  Thank Gerry L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
billy l, Front Office Manager at Fraser Place Shekou Shenzhen, responded to this reviewResponded September 29, 2013

Dear Mr Gerry,
Thank you for taking time to giving us such positive comments about the our staff and service. The hotel wants to offer relaxed and quite atmosphere for the clients to have a good rest and convenient stay in Shenzhen.
thanks again for this wonderful review and we hope to have you back with us again soon.

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