The hotel is brand new, love the room designs and attention to detail. The location is good, within a 3 mins walk there is a shopping mall with good restaurants. However, there was room for improvement at this hotel. The front desk staff was not very smart on figuring out how to switch rooms for us when we had to change different room types in the middle of the stay. I spent at least 40 mins trying to sort it out with the front desk on my feet in heels. After I finished doing that, we walked over to the bar to have drinks, I ordered 4 different types of non-alcoholic drinks on the menu, was told four different times that they had yet to offer the drinks. Perhaps the hotel was new and they didn't have the inventory yet, but I was surprised to learn this type of things would happened at a western managed Hilton.
- Official Description (provided by the hotel):
- Ideally located in the core are of Shenzhen’s western coastal city belt, the Hilton Shenzhen Shekou Nanhai hotel faces Shenzhen Bay on the west, Pearl River Estuary on the east and Hong Kong across the sea. Our hotel is close to Sea World and the Shekou Princebay Cruise Center, which connects the area to Hong Kong International Airport, Hong Kong Central, Macau and Zhuhai. Ideally located in the core area of Shenzhen’s western coastal city belt, close to SeaWorld Only 30 minutes from Hong Kong International Airport (HKG) by ferry 24-hour fitness centers, indoor and outdoor pools, spa, a basketball playground, a tennis court and kids' club Seven onsite dining options, serving delicious local and international cuisine Over 4,000sq.m of meeting and event space, including 1,260sq.m. pillar-free grand ballroom and 950 sq.m. rooftop garden International newspapers and magazines available on your tablet or smartphone during your stay ... more less
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