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“Novotel Bauhinia Shenzhen”

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St.Helen Shenzhen Bauhinia
Ranked #132 of 2,840 Hotels in Shenzhen
An Accor traveler
Izmir
1
Reviewed May 30, 2011

  • Stayed: May 2011, traveled on business
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Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Reviews (286)
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91 - 97 of 286 reviews

Reviewed May 8, 2011

Very unwelcoming, uncomfortable rooms, not clean. The staff cannot even understand a simple word in English. Tried to ask for a 7 up but they could not understand so we had to show a picture. Food was very basic. The furniture is breaking down, the carpets are filthy.
The worst Novotel I have ever stayed in. Will not go there again or will not introduce anyone else either. Needs a complete make over& the staff definetly needs training. Only thing that was good was the cup of coffee in the restaurant. Very sad for an accor hotel.

  • Stayed: April 2011, traveled as a couple
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1  Thank priyanthi_e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
An Accor traveler
hong kong
1
Reviewed May 5, 2011

  • Stayed: May 2011, traveled as a couple
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Thank An Accor traveler
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed March 4, 2011

The Novotel Bauhinia is rated as a 4 star hotel, but that must be a “budget” version. Large rooms with a nice bathroom (average Chinese paper-bag amenities), harder side of a comfortable bed, and free internet. Staff struggles with English. Not sure if there are non-smoking rooms, but none was available when I checked in. The listing is a Novotel, but I saw no evidence of that brand anywhere in the hotel
The hotel is located right at the edge of Lou ho and Futian. It is hard to find and not well marked, so make sure you have the address in Chinese if you are using a taxi. Nothing is great or bad about this hotel, so if you get a good rate, and the location is near your business, this one may work for you.

  • Stayed: February 2011, traveled on business
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1  Thank FlyguyAustin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2011

NEGATIVE:
Although the hotel looks pleasant, it was easy to notice all the filthy carpets on the corridors, hasn't been steam cleaned for years! As soon as I entered the room I felt the musty smell and the noticed the mouldy bathroom. Once again the carpet was dirty. My towels were old and had treads hanging from them. Dust in the room, hasn't been cleaned for some time.
Restaurant furniture is old, equipment are old, food presentation is poor.
POSITIVE:
Food was tasty, Love the pool area, staff are friendly, FREE Mini Bar, FREE Internet, 30% OFF on Food for in-house guests, nearby Shenzhen park is a MUST SEE! Pleasant surroundings.
If you don't mind my negatives I would recommend you to stay.

  • Stayed: February 2011, traveled solo
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Thank KumarDaCritique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 10, 2011

The hotel is nicely located close to the city center and easily accessible via various public transport options.

Rooms are very clean and the hotel room service is excellent. The food is good but for vegetarians the options are very few.

Overall I recommend this hotel for business travel.

Also the hotel close to many goo restaurants.

  • Stayed: November 2010, traveled on business
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Thank rishi_4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 23, 2011

  • Stayed: December 2010, traveled as a couple
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Thank CKhoo
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Additional Information about St.Helen Shenzhen Bauhinia

Address: No.2002 Qiaocheng East Road, Futian District, Shenzhen 518040, China (Formerly Novotel Shenzhen Bauhinia)
Phone Number:
Location: China > Guangdong > Shenzhen > Overseas Chinese Town
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#36 Spa Hotel in Shenzhen
#74 Luxury Hotel in Shenzhen
#85 Best Value Hotel in Shenzhen
Price Range: $86 - $510 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — St.Helen Shenzhen Bauhinia 4.5*
Number of rooms: 197
Official Description (provided by the hotel):
Well located in the OCT Zone ,only twenty minutes drive from Shenzhen Airport , 5 minutes from Mangrove Forest , Folk Culture Village , Window of World and OCT Bay . Hotel has 8 function conference rooms , free beverage in Minibar and free local call in room . The quiet living environment could make the business trip more comfortable and easeful . ... more   less 
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Also Known As:
Novotel Bauhinia Shenzhen Hotel Shenzhen
Novotel Shenzhen
Accor Bauhinia Shenzhen
Shenzhen Novotel

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