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“excellent service 5 star property”
Review of L'Hermitage Hotel

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L'Hermitage Hotel
Ranked #42 of 2,865 Hotels in Shenzhen
Certificate of Excellence
Reviewed February 12, 2013

We have a few trips planned in China and needed an overnight stay in Shenzhen before our next trip on the Yanzen river cruise. As our flight was early the next morning, we wanted to stay somewhere close to the airport.

I choose this hotel based on the reveiw on Trip Advisor and was glad that I did. The room was spacious with high quality standard. It was home away from home, a comfortable rest that we need from our first trip and be ready for our next journey.

The front desk staff was friendly and she was considerate, as we have to leave for the airport before breakfast is served, she have kindly arranged for two take away breakfast to replace our complementary breakfast. This turely demonstrated the service standard of the L'Hermitage. Anyone who have travelled in China will know that some hotels will take it as your own lost if you have to check-out before breakfast is open.

The only shortfall for the L'Hermitage is its location. It is away from the busy part of Shanzhen and have limited choice of dinning nearby.

Our option was a taxi to KK Mall around $50 RMB (each way), as it offers a selection of dinning and shopping options.

Room Tip: asked for higher floor when booking
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  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
1  Thank europetrrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jie c, Guest Relations Manager at L'Hermitage Hotel, responded to this reviewResponded February 22, 2013

Dear Valued Guest,

We are so happy to hear you had a great stay with us, at L’Hermitage Hotel in Shenzhen. Thank you for being our guests and for sharing the positive comments and suggestions. We appreciate them a lot. Also, we are glad to hear that you were pleased with our friendly and attentive staff. We have a great crew of people here and love hearing it when the guests are satisfied with our service.

Since we strive to satisfy our guests’ needs, a free shuttle bus service started operating from the Hotel to a couple of main entertainment, shopping and restaurant areas such as Coastal City, and also to Shenzhen Bay.

We hope you will visit us again. It would be our pleasure.

Sincerely yours,

Tamara Gadjanski
Guest Relations Manager

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78 - 84 of 104 reviews

Reviewed November 19, 2012

If you have business in the area near this hotel, this is an excellent choice. Newly opened, the hardware is quality, the sleep restful, and the service willing to please. Will be back here next time I'm in Shenzhen.

  • Stayed: November 2012, traveled on business
    • Value
    • Location
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1  Thank mjcSING
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jie c, Guest Relations Manager at L'Hermitage Hotel, responded to this reviewResponded February 22, 2013

Dear Sir,

We appreciate your wonderful comments a lot, especially your willingness to return next time you are in Shenzhen. We would be more than happy to serve you again. Thank you for taking your time for reviewing your experience at L’Hermitage Hotel.

Sincerely yours,

Tamara Gadjanski
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2017 via mobile
Google Translation

Stayed: November 2017, traveled on business
Thank DJMattiaM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2017 via mobile
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Stayed: September 2017, traveled on business
1  Thank Meishan2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2017
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  • Stayed: January 2017, traveled solo
    • Value
    • Sleep Quality
    • Service
Thank jcchencpp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shenzhen_Lhermitage, Guest Relations Manager at L'Hermitage Hotel, responded to this reviewResponded September 6, 2017
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Reviewed August 17, 2017 via mobile
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Stayed: August 2017, traveled on business
Thank Cristian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shenzhen_Lhermitage, Guest Relations Manager at L'Hermitage Hotel, responded to this reviewResponded September 6, 2017
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Reviewed May 31, 2017
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  • Stayed: August 2016, traveled as a couple
    • Location
    • Rooms
    • Service
Thank Totoria H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
L'Hermitage H, Senior Guest Relations Officer at L'Hermitage Hotel, responded to this reviewResponded June 7, 2017
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Additional Information about L'Hermitage Hotel

Address: No.3031 Nanhai Avenue, Nanshan District, Shenzhen 518052, China
Phone Number:
Location: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #42 of 2,865 Hotels in Shenzhen
Price Range: $85 - $143 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — L'Hermitage Hotel 4.5*
Number of rooms: 177
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