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Crowne Plaza Hotel & Suites Landmark Shenzhen
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Reviews (1,030)
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284 - 289 of 1,030 reviews
Reviewed November 28, 2013 via mobile

Nice staff, service minded and polite. Very nice rooms, With free internet. Comfortable beds With vig pillows. Restaurangs have good selection of chinese, italian and international choises. All for reasonable price. Try it you will not be disapointed.

Stayed: November 2013, traveled on business
Thank Kai S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this reviewResponded November 28, 2013

Dear Guest:

Thank you for sharing your recent experience with us. We are very excited to know you had such a good time in our hotel. We will do our best to make your next stay more comfortable. We look forward to welcoming you back.

Best wishes,

Peter Pottinga
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 13, 2013

Excellent hotel. Rooms were clean and comfortable. Great location. Stay made even better by the wonderful staff and service. Would recommend as a great choice. The hotel even upgraded our room! Be sure to visit the on site restaurants as the food and service are excellent.

  • Stayed: November 2013, traveled on business
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Thank Brigid W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this reviewResponded November 13, 2013

Dear guest:

Thank you for staying with us. We feel very glad to read your feedback about out hotel. We are dedicated to bring comfortable experiences to guests with our professional service. Thank you again for your recommendation of our restaurant. We look forward to seeing you again in the near future.

Best wishes,

Peter Pottinga
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2013

I stayed at the hotel for 4 nights, and my stay was absolutely fantastic.
Location is very convenient , Room was excellent , breakfast was having lots of choices and the staff was eager to serve you.
This is the only hotel in China, after spending almost 60 nights in various hotels and various cities, where you get a feeling that every staff of the hotel is extremely polite and almost everybody knows English. So you have no problem in getting your job done at any moment.
Each and every staff I had to contact was very polite and seemed to go out of the way to service you.
Though is is a costly hotel compared to most hotels in Shenzhen, if you do not mind the price, it is one of the best option.

  • Stayed: October 2013, traveled on business
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1  Thank SJG-Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this reviewResponded November 3, 2013

Dear guest:

Thank you for sharing your recent experience with us. Seeing you had a good stay in our hotel really makes us very thrilled. The team is also delighted to hear you appreciated their service and will maintain and improve the standard to meet guests’ expectations. We sincerely hope to see you soon in the near future.

Best wishes,

Peter Pottinga
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2013

Location of hotel is very good for business and vacation trips. It is only one station from Luohu metro station which is connected by metro line with Hong Kong, also hotel is not far from metro station, it is good for travelers with heavy luggage. Near from hotel a lot of restaurants with different kitchen, from oriental local food to italian cuisine. For people who love shopping, there are big shopping center in few steps from hotel. Travel from hotel to exhibition center takes about 20 mins, to main attractions, such as Window of the World and Great Chinese village. Travel from hotel to Shekou Port takes 1 hour by metro with 1 connection. Rooms are clean, big and well equipped, Also special thanks for well breakfast with enough choose of international dishes.

Room Tip: Rooms which are near from elevator are bigger and suitable for well sleep, elevator is not noisy and we are not hear it from room.
  • Stayed: October 2013, traveled on business
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Thank Powerride
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this reviewResponded October 27, 2013

Dear guest:

Thank you for sharing your recent experience with us. We are very glad to know that our hotel’s location has brought you convenience and comfort. We look forward to seeing you in the near future.

Best wishes,

Peter Pottinga
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 19, 2013

From the minute we arrived at the Crown Plaza we were treated like Royalty, the reception staff spoke perfect English as did all the waiting staff and cleaners. The Hotel is spotless, well presented spacious and comfortable. We were upgraded to an executive room which was huge, almost 15 meters of window and a bed big enough for 4.
Although we were only there overnight, there was nothing I could fault, we arrived early at about 11am, I expected to leave our luggage and check in later in the afternoon however they checked us in and took our luggage to the room without any fuss.
The facilities are excellent, spa, gym and pools, I only wish we had more time to make use of them.
Although we did not take our evening meal at the Hotel, a snack lunch in the bar was excellent as was the choice and diversity of food served at breakfast.
The price is slightly more expensive than some Hotels in Shenzhen but I felt that the Crown as worth every penny.

Room Tip: Executive rooms are fantastic, ask for an upgrade.
  • Stayed: October 2013, traveled as a couple
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Thank adyver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter P, General Manager at Crowne Plaza Hotel & Suites Landmark Shenzhen, responded to this reviewResponded October 22, 2013

Dear Guest:

Thank you for sharing your recent stay with us. What you wrote about our hotel is very generous and we are excited to know you had such a good time here. We look forward to your next stay and hope you will have more time to enjoy the hotel.

Best wishes,

Peter Pottinga
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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