We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel...very spacious rooms!”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Crowne Plaza Shenzhen Longgang City Centre
Ranked #26 of 2,840 Hotels in Shenzhen
Certificate of Excellence
Reviewed August 8, 2013

We stayed here for business. The rooms were HUGE! With a walk-in closet, glass in cased shower, with a jet tub, and the bed was awesome! The room had a feature where the electricity only works if the room key is in the slot by the door. very smart! The downstairs Bar was excellent and the staff was very warm and helpful!

  • Stayed: October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Travelingmuch77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (239)
Traveler rating
Traveler type
Time of year
Language
  • More languages

111 - 117 of 239 reviews

Reviewed August 3, 2013

stayed for 1 week january 2012 and a couple more nights march 2013.....my only complaint is how hard it is to catch a taxi outside the hotel.....MTR is close walking distance.......hotel is very nice....well kept....affordably priced (but getting more expensive)....1st visit i believe i had an entire floor to myself for most of the week....it was new and not well known.....service was exceptional.......i booked for 4-5 days and decided to extend to a full week.....when i asked at front desk about staying longer they recommended i go online and book and save money.as online was cheaper.....nice heads up by the staff...2nd visit i went for a nicer suite... i booked online....i was given the SAME suite as 1st visit....when i complained i was upgraded to a top floor suite with a private outdoor deck.....for a couple $$$ more......still a great value.....will be staying again october 2013.....and any other time i need to be in Longgang, Shenzhen

Room Tip: suite is worth the price
See more room tips
  • Stayed: March 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank duff_mcduff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iris Y, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this reviewResponded August 8, 2013

Dear duff_mcduff,

Thanks very much for your detailed comment on your stay at Crowne Plaza Shenzhen Longgang City Centre. We are glad to know that you enjoyed your stay and find it value-for-money.

Regarding the taxi issue, we are doing our best to improve this situation in Longgang District. We now have a car rental company at the Lobby providing transportation service and the concierge is always at your service to help book a taxi before your departure upon your request.

Thank you very much for choosing Crowne Plaza Shenzhen Longgang City Centre. And we look forwards to welcoming you back in October.

Yours sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 19, 2013

Rooms, lobby, Pool, Sauna everything is 5* in this newest addition to Shenzhen Hotels in LongGang town (north east of Shenzhen main city center).

There is a Walmart closeby with some eateries - try to Pizzeria next to Burger King and enjoy ice cold Erdinger Weizen for only 25 CNY!!!!!

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank joe1968
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 10, 2013

Stayed in this hotel for 3 nights, whilst on business in the Guangzhou / Shenzhen area. Booked a club room and found everything to be top class, as you would in a 2 years old hotel.
Club lounge, the best I've ever seen, was staffed by nice and friendly attentive people, who attended to everything with no fuss.
I will definitely return here whenever I am in the area, no question.

Stayed: July 2013, traveled on business
Thank Tonyw6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2013

We stayed here for three nights. After the first night we upgraded to the club floor which gave us access to a beautiful lounge with fanatstically attentive staff. We help meetings in the lounge and got looked after very well.
I travel a lot so I can easily compare hotel standards, and The Crowne Plaza Hotel is amongst the best hotels I have stayed in.

Stayed: July 2013, traveled on business
3  Thank welshwoolyback
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2013

I recently spent five days overthere on the tenth floor and the experience was just great. The rooms are clean, the staff also eager to help and well located, a Walmart just 2mins next to it and other landmarks such as Shenzhen Cultural Center are just at hand. The ratio quality / price is surprisingly good and seems to be a greatly fair deal for every business person.
I recommend it to everyone dropping at Shenzhen.

  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Fabrice D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 29, 2013

As others mentioned, the staff struggled with English, but you are in China, so that can be expected.

Got a free drink at check in, so that was nice. Room was OK to start with. TV had a decent selection of English channels, comfortable bed for in China, everything seemed to function, but was pi$$es me off is these hotels that obviously shut off the AC cooling during the night, especially when it's hotter and humid as all heck outside!!!

When you set the AC to cool and it rises 4 degrees C during the night, that is crap! If the place would tell you that they shut down the chiller during the night, I would not even run the AC once I shut the TV off and go to sleep for the night, because I think it would not get as warm with everything shut down.

I know they are trying to save $'s, but again, when you pay for a room with individual climate control AC, that means you should have it available during your entire stay. Heck, charge a few bucks more a night, I'd be glad to pay it to ensure I am not waking up sweating because the room AC only works during certain hours.

I didn't do the breakfast, but the dinner buffet was sparse on heated dishes and heavy on the raw and cold stuff, probably because they can keep it for weeks on end until someone eats it in a hot pot. For a Sunday night, there were a bunch of people who appeared local in there, so they must like it, but sorry to say, not me.

Overall, the hotel was OK, clean, a bit of a sterile environment, but I hate when the AC is not always on duty and the restaurant was not to this westerner's liking...maybe the other restaurants they had would be better...

I may have to come back to this place again someday as it's near where I was working, but will look at other options for sure...

Room Tip: Go to the Walmart up the street in the mall, fun experience and they have cheap drinks and snacks!
See more room tips
  • Stayed: June 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank idontlikechina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Iris Y, Public Relations Manager at Crowne Plaza Shenzhen Longgang City Centre, responded to this reviewResponded July 30, 2013

Dear Valuable Guest,

Thanks very much for taking your time to share your comment with us. Please accept our sincere apology as we failed to 100% meet your expectation. While we do our best to be a green hotel, guest experience is always the No. 1 priority. Once we received your comment, we looked into the problem and nailed down for a solution. Please rest assured that this problem will not happen again.

Thank you again for your review and we hope that we will have an opportunity to serve you again as the best as it can be.

Sincerely,
Hotel Management

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Shenzhen hotels
Luohu Port
Crowne Plaza Hotel & Suites Landmark Shenzhen
Huanggang Port
Four Points by Sheraton Shenzhen
Show Prices
Show Prices
Show Prices
Hyatt Place Shenzhen, Dongmen
#17 of 2,840 in Shenzhen
318 reviews
Luohu Port
Shangri-la Hotel Shenzhen
Shangri-la Hotel Shenzhen
#18 of 2,840 in Shenzhen
2,233 reviews
Dongmen
Holiday Inn Express Shenzhen Luohu
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Shenzhen Longgang City Centre? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Shenzhen Longgang City Centre

Address: No.9009 Longxiang Avenue, Longgang District, Shenzhen 518172, China
Phone Number:
Location: China > Guangdong > Shenzhen > Longgang District
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 2,840 Hotels in Shenzhen
Price Range: $94 - $125 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Crowne Plaza Shenzhen Longgang City Centre 4.5*
Number of rooms: 374
Reservation Options:
TripAdvisor is proud to partner with Ctrip TA, Expedia, IHG, Hotels.com, Booking.com, Agoda, Travelocity, Cancelon, Orbitz, Hotwire and TripOnline SA so you can book your Crowne Plaza Shenzhen Longgang City Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing