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“wonderful rooms, great location”

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The Westin Shenzhen Nanshan
Ranked #14 of 2,781 Hotels in Shenzhen
Certificate of Excellence
New York
Level Contributor
512 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
“wonderful rooms, great location”
Reviewed May 4, 2013

justa wonderful place to get to at the end of a long day, good chocie of restaurants, decent spa, gym well equiped and open 24 hours, beautiful pool and the great beds, towels and robes SPG is so well known-

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lgppres
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review, May 7, 2013
Dear lgppres, we are glad to know that you enjoyed your stay with us at The Westin Shenzhen Nanshan. Thank you very much for your compliments regarding our restaurant, gym and guest room. We hope to welcome you back in the future and be able to stay longer to experience even more of our sincere hospitality and facilities.
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477 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Netanya, Israel
Level Contributor
60 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed April 30, 2013

This hotel is a great modern, clean and functional hotel. The staff were very friendly and helpful. They all spoke English. The location of the hotel was great. For those that come with children the area is for them, Windows of the World is right across the road. The Metro is about 30 seconds from the lobby. The Hotel is connected to a shopping mall with restaurants and high fashion stores.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Larry S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review, May 2, 2013
Dear Larry S:
Thank you for sharing such an encouraging review of your stay at The Westin Shenzhen Nanshan. We are glad to know that we provide you with an exceptional experience. Your compliments on our room design, staff service, as well as hotel location are highly appreciated. As you mentioned the tourism destination of Window of the World, we recommend that you can arrive at our steak house - Grange Grill, to enjoy the fireworks from Window of the World on each Saturday and Sunday evening. We look forward to welcome you again.
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Tel Aviv, Israel
2 reviews
Reviewed April 28, 2013

The hotel team is the most helpful and kind!
Great rooms , very clean! I was in Shenzhen during an exhibition and it was always very refreshing to return to the hotel after a busy day and to use the business lounge with its welcoming staff .
The food in the Business lounge is excellent and one do not need more than that in a day, great drinks!

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dudi1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review, May 2, 2013
Dear Dudi1956:
Thank you for sharing your review of your recent experience at The Westin Shenzhen Nanshan. We are glad to know that you enjoyed our facilities, as well as the food and beverage at Westin Executive Club. We look forward to welcome you back on your next visit.
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Yellowknife, Canada
Level Contributor
109 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed April 16, 2013

Located right across from Windows of the World, this hotel was the best one for value and amenities for our month in Asia. It was priced about a half comparable hotels in Hong Kong and was ultra-modern and ultra-sleek. My wife even said, when we build our next house, this is the kind of bedroom/bathroom she wanted. The room had an amazing bathtub and one foot square rain shower with an invisible drain. Very impressive although we did wish we had the view over Windows of World for their nightly entertainment and light shows.
Getting to the Westin is easy by the metro as it is right at a station. We came from the Ferry port from Macau, but you can also take the metro from the airport or the border crossings and it costs basically nothing – both of us traveled extensively on the metro and never paid more than 5 Yuan (less than 1 dollar) for a trip no matter how far we went. The hotel is also attached to a high-end shopping mall with some very nice shops and restaurants. I would highly recommend the Westin as a 5 star plus hotel in a convenient location if you are visiting Shenzhen.

Room Tip: Upper floors facing Windows of the World have the best views.
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mark W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review, April 17, 2013
Dear Mark W,thank you for visiting our hotel again and taking the time to share your experience with us,we are glad to heard that you and your wife have a wonderful stay with us, and like the design of bathroom. at the same time, thanks for sharing the hotel location and transportation around us to our customer, We will keep our our service and looking forward to see you soon.
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Toronto, Canada
Level Contributor
28 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 12, 2013

This was my first stay at the Westin Shenzhen Hotel and it won't be my last!!! This hotel is beautiful and modern. I was impressed the moment I walked into the lobby. I was also upgraded to a suite as a SPG Platinum member! The room was impressive and spacious and extremely clean. I love staying at Westin Hotels as they have the best hotel beds! I highly recommend staying here if you are in Shenzhen...you won't regret it!

Room Tip: Request a room with a balcony...it's rare to have in hotels these days.
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  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Express T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review, April 15, 2013
Dear Express T, thanks for visiting our hotel for your trip, it’s nice to hear that you enjoy your journey in our hotel. At the same time, our colleagues feel so proud because of they exceed your expectation from your highly appraise. We will keep our service as usual and looking forward to see you again.
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BURLINGTON. VT
Level Contributor
56 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 4, 2013

Very peaceful decor and great views of the quirky 'Window of the World' theme park.
Nice amenities and great service. Best night of sleep on my 16 day Asia tour. I was there for a quick stay so did not get a chance to try the restaurant or spa. The hotel is connected to a high end shopping mall.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank VTtraveler_72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review, April 10, 2013
Dear VTtraveler_72, Thank you for taking the time to share your experience with us, we are glad to hear that you have a wonderful sleep with our signature product Heavenly Bed, we will keep our good service and looking forward to see you again.
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H
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 2, 2013

Very nice hotel if you want to relax in the city. Very nice swimming pool with nice sunchairs. I had a beautiful room with a balcony where you can sit and enjoy a bottle of wine while reading and exploring the traffic flow of Shenzhen. The hotel is facing Windows of the World park, it is also connected to a mall having all sorts of shops. A great breakfast and excellent pastry/bakery where you can take away for a reasonable price compared to Hong Kong. The panorama from the rooftop restaurant is great. Food from the buffet is great and the staff is very friendly. The only thing I find a little bit dissapointing is that you have some restaurant tables outside the restaurant, I would find it normal in a mall but not in a hotel. The atmosphere in the lobby bar is warm but a music band would be even better. A great property !

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Georges L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
westinshenzhen, Public Relations Manager at The Westin Shenzhen Nanshan, responded to this review, April 10, 2013
Dear Georges L,Thank you for taking the time to share your experience with us, we are glad to hea you unjoyed your stay and liked our hotel food. We shared your comments with our related department for improvement, we will keep our good service and looking forward to see you soon.
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Additional Information about The Westin Shenzhen Nanshan

Property: The Westin Shenzhen Nanshan
Address: No.9028-2 Shennan Road, Nanshan District, Shenzhen 518053, China
Location: China > Guangdong > Shenzhen > Shenzhen High-tec Industrial Park
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Shenzhen
#12 Spa Hotel in Shenzhen
#14 Luxury Hotel in Shenzhen
#49 Best Value Hotel in Shenzhen
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Shenzhen Nanshan 5*
Number of rooms: 350
Official Description (provided by the hotel):
The Westin Shenzhen Nanshan ideally located in conjunction of business and recreation area, connected to upscale shopping complex with direct access to subway station. 350 inviting guest rooms and suites offer the signature Heavenly® Bed to ensure you start your day feeling rested and energized. You can unwind in the Heavenly Spa by Westin, recharge with a WestinWorkout, or enjoy free wireless high speed internet access. ... more   less 
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Also Known As:
The Westin Shenzhen Nanshan Hotel Shenzhen

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