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“So disappointed”

Shenzen Shopping Tour
Ranked #3 of 11 Tours in Shenzhen
Type: Shopping, Tours
Attraction details
Hong Kong, China
2 reviews
common_n_attraction_reviews_1bd8 12 helpful votes
“So disappointed”
2 of 5 bubbles Reviewed November 23, 2013 via mobile

I will never recommend this, nor will I return- EVER. I have never been so repulsed by a city or the people in it. The tour included a trip to a natural mineral 'museum' and a silk factory, then a traditional Chinese lunch and finally a few hours to shop at the infamous Luohu shopping mall.
To begin with, our tour guides (Elton and Bruce) were amazing and hilarious, they were very knowledgable and did well to keep a good vibe on an extremely disappointing trip.
The first stop was the mineral 'museum'. Which was a very dodgy, run down, building that had one 4mx4m room for a Jade exhibit (the room also contained 3 supposed Terracotta Warriors, although I'm not sure if they're genuine, the whole charade seemed as if it was run by DodgyBrothers co.) then the pushy staff take you into the next room- full of Jade carvings and ornaments, jewelry, and displays. They then tell you you're free to look around, but they pursue you and hound you, attempting to sell you their products. They are overly pushy and made the already bad experience worse. Next, we had a stop at a silk factory, it was interesting to see how the silk is actually made, but just like the Mineral museum, it was all about selling. Once you'd seen the process of making silk, you're then shoved into a shopping hall, where they again push you to buy their dodgy, seemingly illegitimate products. Again an awful experience.
Then came the 'traditional' Chinese lunch... Of Sautéed potato and battered, deep fried, egg plant.... They at least gave us chopsticks to eat with...
The last stop was the luowo shopping mall. Absolutely
disgusting. It's dirty and chaotic, the people are ignorant and
overly pushy.. The worst experience of my life. I will
never return to Shenzhen.

I would like to emphasize how good our tour guides were,
thank you Elton and Bruce for being amazing at your job!

Visited November 2013
12 Thank Emmadoris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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42 reviews from our community

Visitor rating
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Indonesian first
  • Italian first
  • Swedish first
  • Any
English first
Newcastle, Australia
Level Contributor
367 reviews
129 attraction reviews
common_n_attraction_reviews_1bd8 183 helpful votes
“Satisfying Shenzhen”
4 of 5 bubbles Reviewed October 20, 2013

This tour was with Gray Line and was called the Shenzhen City Tour and Theme Parks.
Well organised. Great tour leaders. Very helpful with a good command of English. Wasn't cheap - HK$940 per adult but included everything: coaches, train trip, visas, entrance fees, lunch, etc
First stop was the Jade museum. Very interesting. Very colourful. Great until we went next door to the "shop". That's when the hard sell started. The Jade museum is NOT mentioned in the brochure. Next stop was the Shenzhen Museum of History and Folk Centre. Absolutely outstanding. Huge. Fabulous. A highlight and so totally unexpected. Loved it. From here we went to The Shangri-la Hotel for a dim sum / yum cha lunch. Ate most everything. Fresh. Abundant. Delicious. (Very unlike the Macau tour we did 3 years ago with the same company. Lunch was inedidble. Sparse. Stank. Starved for the day. Due to that experience we took food with us this time: un-needed.) Second half of the day was spent at Window of The World. Fantastic and funny (see my specific review of this attraction).
Out of the whole coach we were the only ones to do this. Everyone else went shopping. Am not into fakes. Prefer the real thing. if you are into "Bali crap" and bargaining, then this is the place for you. Although, I was surprised at the end of the day, how little was bought by the others on the tour. Walking across the station concourse and being harassed before getting to any shops was enough for me. No thanks.
The entire day was great. Totally recommend doing it.
Traveller Tip: make sure you have Yuan (Chinese$$) with you. Told this by tour leader, about the shopping but not about the theme park. Our fault for assuming but the tour company needs to be very specific when giving out this info. It was an absolutely stinking hot day. After drinking our 2 bottles of water at theme park, couldn't buy more as we only had HK$$ with us. Flat refusal to allow us to use in any shops within park. Almost died from heat exhaustion (slight exaggeration but ...... ).

Visited October 2013
6 Thank Nathalie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
515 reviews
380 attraction reviews
common_n_attraction_reviews_1bd8 423 helpful votes
“Prepare to bargain !”
3 of 5 bubbles Reviewed August 25, 2013

We went to Shenzen ,from the Hong Kong border , its a guided tour and they already arranged all the necessary transportation by train ,and private coach minibus.We already applied our visa from the Indonesian embassy , about USD 55.For single entry.We were brought to the Shenzen's biggest and busiest complex of shopping malls and shopping streets.Some are fixed price but somes shops are bargainable.Can find many fake branded items here in Shenzen , and a mindblowing array of local brands you can imagine.My advice is not to buy fake or a copy of a famous brand electronics ! It will fail to work not long from you buy it, because its poor quality. We visited China quite a lot , and each visit , if we take a guided tour , they always brought us to Jade factories/shops, chinese medicine ,and silk factories.But it 's just a visit, promoting their country's product ,its free weather if you wanted to buy or not.

Visited February 2013
3 Thank Erwin K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
4 attraction reviews
common_n_attraction_reviews_1bd8 5 helpful votes
“Shopping Tour to Shenzhen China”
4 of 5 bubbles Reviewed July 11, 2013

We went on a day trip to China from Hong Kong . The trip was advertised on the brochure as a day of shopping at the shopping centre in Shenzhen. Fortunately I had read Trip Advisor and was prepared for the Jade and Silk factories in the morning. There was quite a hard sell in these places and as we browsed around the shops we did not plan to be in we were followed by a salesperson who continually tried to encourage us to buy good we did not want at inflated prices. Lunch was provided but we were with a group of Australian "tradies" on a conference and they ordered and paid for 4 more main courses to fill them up. We had only two hours at the shopping centre but were prepared for this. We had a lot of fun and our tour guides were fantastic helping us bargain and helping with the paper work at the border. We had an enjoyable day but could have had an extra hour at the bargain centre and less of the hard sell at the Jade and silk outlets .

Visited July 2013
5 Thank Libby M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GEELONG Australia
Level Contributor
13 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 13 helpful votes
“take your wallet and your sense of humour”
4 of 5 bubbles Reviewed June 28, 2013

we did a day trip which cost around, 160 aussie dollars, but this tour was fully escorted, they managed all the train tickets, visa and bus trips, as well as a good lunch. you visit a couple of dubious stops, one to view the large painting of the country's leader, and another to the Jade factory, but you are not pressured to buy. the artist colony is interesting , but the time here could be reduced by half and added to the shopping portion of the trip. the shopping centre itself is worth the effort, with great handbags, shoes and scarves, clothes. we had 2 hours and visited 3 of the 6 floors. name brands are available, we bought, VANS skate shoes for around 23 aussie dollars a pair, runners and fashion shoes all for good prices. scarves for ladies 3 for around 12 aussie dollars. we took Hong Kong dollars which are fine to use, but they prefer the Yuan which was at a higher rate. a must for those who call shopping a pastime they enjoy!!

Visited June 2013
4 Thank BDOWER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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