Looks very nice and well-maintained. Room are spacious and not drab. Bathroom looks swank. The problem is the water pressure is very low in the showers and toilets. The roof (rain) shower looked a great idea but since it was generous with water. it was obviously "fixed" to avoid anything hotter than barely lukewarm water, unlike the other shower. Also, something wrong with the air con as it gets very stuffy inside at night. My guess was to save electricity, there was some strange "auto reduce" hidden in the settings that you couldn't access or change.
The restaurant had almost no vegetarian stuff besides muffins and fruit. I was quite annoyed that their omelet was half cooked with yolk on the inside (salmonella poisoning was possible), and their so-called has browns were just over-sized tater tots and they had a funny fishy smell, like they had been made in re-used oil from fish preparations. I almost threw up and never tried the omelet or "hash brown" again.
The staff if very friendly, and remember you by name very often. But I will think three times before I use this hotel again, sorry to say.
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- Also Known As:
- The Ritz-Carlton, Shenzhen Hotel Shenzhen