Very helpful staff but the rooms and hotel were disappointing. Terrible first room with an enormous structural pillar in the middle of the room. They moved us with no hesitation, after we complained. Next room was much better, with an enormous, modern bathroom.
We arrived late and all the restaurants, except one, were shut and the open one had a very limited food selection, and limited seating if you didn't want to be in a smoking section.
Breakfast was OK but service v slow as we confused staff by not wanting the buffet.
Outdoor pool was terrible - dirty water, small. And the ladies' changing room was unusable because the jacuzzi was being fixed.
Wouldn't rush back.
- Official Description (provided by the hotel):
- Discover one of the newest International 5 star luxury hotels in Shenzhen at the JW Marriott Hotel Shenzhen. Centrally located in the Futian Business District, our luxury International hotel in Shenzhen offers easy access to Baoan International Airport, Shenzhen Convention & Exhibition Centre, major tourist attractions and ports. Enjoy our Shenzhen 5 star luxury hotel first-class services, spacious accommodations, incredible amenities and fine dining. Rooms and suites offer luxurious bedding, 42" flat-screen TV, high-speed Internet, laptop-size safe, mini-bar and rainforest shower. Extensive spa treatments are available at Quan Spa along with our 24-hour Health Club and outdoor swimming pool. With over 1,226 square meters of function space, event planning and catering, we commit to make your event unforgettable. Experience the finest of luxury 5 star hotels in Shenzhen, China at the JW Marriott Hotel Shenzhen, ideal for your China Hi-tech Fair needs! ... more less
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- Also Known As:
- Jw Marriott Shenzhen