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“Luohu Station -Good location” 4 of 5 bubbles
Review of Best WESTERN Shenzhen Felicity Hotel

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Best WESTERN Shenzhen Felicity Hotel
Ranked #47 of 2,738 Hotels in Shenzhen
Koper, Slovenia
Level Contributor
72 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Luohu Station -Good location”
4 of 5 bubbles Reviewed December 7, 2013

This hotel is in an ideal location.
5 minutes walk from the train station and bus station Luohu.
At the same time young bellboy at the door of the hotel are also quick to go to the street and get a taxi.
The hotel staff is very friendly, and quick to check in-check out, it is not customary for Chinese Hotels.
Breakfast is nothing special, as you would expect from 4 star hotel.
Rooms are spacious and big enough, but the hotel would need a little makeup to be brought into line as it was a few years ago.
It can also mean for the pool that had long lost its function, even though the people around him trying to be nice and comfortable.
I recommend the hotel, but only for a brief stop.

  • Stayed December 2013, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank TOMOSUMIC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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702 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (74)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Tampere, Finland
Level Contributor
93 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 bubbles Reviewed December 5, 2013

The hotel is pretty old and need to be updated both in service and attitude. The rooms are so clean and comfortable. Thefront office staff behaviour is absolutly unacceptable which I never experienced anywhere else in china. I surprised by the attitude of front office staff and cafe service staff they simply act ignore every guest and even not at all interested to listen to you.
The conceirge is OK. If you have serious business and come to the hotel only to sleep this could be best place.

  • Stayed November 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Bhupeshrajan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
3 of 5 bubbles Reviewed December 5, 2013 via mobile

We stayed in this hotel for a couple of days. The service was about average. The breakfast buffet was not great esp the vegetarians had a tough time. Even though the location is good, I wouldn't really strongly recommend this one. Cheers!

Stayed December 2013, traveled with family
Helpful?
Thank Priya C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai
Level Contributor
134 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
2 of 5 bubbles Reviewed November 27, 2013

The location of this hotel is perfect and that is the only advantage, but i think, there are better hotels nearby. This hotel is totally outdated in terms of look and feel, interior etc...The staff is not very good either. The rooms are very small and so is the bed. The breakfast would have very very limited pure vegeterian options. Most of them would have eggs or meats and hotel staff will not bother if you ask for something pure vegeterians like we want, without eggs or meat.
LowHu mall is the only plus point for this place, but there are good options near by as well.

Room Tip: ASk for a King size bed else you would have problem if you are 2 people sharing the same bed.
See more room tips
  • Stayed November 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank globetravell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Shenzhen hotels

Jakarta, Indonesia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed November 6, 2013

I chose this hotel based on reviews on tripadvisor about the location. And it was true. The location is perfect, just in front of Luohu station ( train & Metro ) about 5-10 minutes walking. From this Metro station, we could take the green line to major tourist attractions in Shenzhen : to Window of the world ( window of the world station), Splendid China (Overseas Chinese Town station), and Dongmen shopping street (Laojie station). The room interior was a little bit old fashioned, but very clean. We stayed 1 night at the superior room, and it was very spacious, with a living room, 2 toilets ( one with bath tub), 2 closets, 2 Televisions and ironing board. Service was standard of mainland people.

  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank KaRiNaNdiNi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
Level Contributor
45 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed October 26, 2013

The Hotel is very nice and offers value for money. situated right behind Luohu railway station, it is just a 5 minutes walk. However, if you do not know how to go, it can be a problem.
Please take the East side exit and go towards Heping Road. There are signs in English to guide.

Breakfast is very good, and they also have a fantastic dinner buffet.
The staff is very polite and understands English very well, even the bellboys.

Overall it was a nice experience, and I will surely come back.

  • Stayed October 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank SJG-Delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed October 20, 2013

My wife & 10 Y.O daughter stayed here on the 13th - 14th Oct. Hotel was of excellent standard for Shenzhen. We had a large room - compared to the size of the HK hotel room. Buffet breakfast was OK - a bit of Western & a bit Chinese. Swimming pool was good. They wanted $70 a night for a rollaway bed. Instead we just requested 3 blankets and made a bed for our daughter on the floor which did the trick. I would definitely stay here again. It was about a 200 metre wal to Lowou Shopping Centre.

  • Stayed October 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank pppman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Best WESTERN Shenzhen Felicity Hotel

Property: Best WESTERN Shenzhen Felicity Hotel
Address: No.1085 Heping Road, Luohu District, Shenzhen 518010, China
Location: China > Guangdong > Shenzhen > Luohu Port
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Best Value Hotel in Shenzhen
#45 Luxury Hotel in Shenzhen
Price Range (Based on Average Rates): $
Hotel Class:4 star — Best WESTERN Shenzhen Felicity Hotel 4*
Number of rooms: 532
Reservation Options:
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Also Known As:
Best Western Shenzhen
Shenzhen Best Western

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