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Best Western Shenzhen Felicity Hotel
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219 - 224 of 767 reviews
Reviewed October 8, 2013

This hotel is a bargain. I stayed there in the 1990s when it was the only 5 star hotel in Shenzhen and it was fabulous. Since then it has been taken over by Best Western who have done their best to downgrade it and make it seem like an American airport hotel. Look past the tacky Best Western branding though and the fundamentals of this fine hotel shine through. The whole property is exceptionally clean. The rooms are generous and quiet. There is free fast internet in all rooms. There is a ping pong room, standard dance studio, gym and fine swimming pool if you need exercise. Then there are the 2 spas for recovery. The staff are well trained and efficient.

Best of all is the location which is about a 2 minute walk from the Luohu train/MTR station, meaning that the delights of central Hong Kong are less than 45 minutes away. It is feasible to commute into Hong Kong and save yourself a fortune since an equivalent Hong Kong hotel would usually cost around 5 times the price.

The restaurants and bars in the hotel all seem fine. There are also a myriad of alternatives in the neighbourhood which is safe. For tea drinkers, the best tea market I have ever visited is only a 3 minute walk away on Jianshe Road.

Some reviewers have reported negatively on the condition of some of the decorations. Yes the piece of wood under the front of my wash basin could have been re-varnished. Some of the carpets are past their prime. These are all cosmetic flaws and probably a result of the Best Western effect. Look past that to see a super clean, comfortable luxury hotel at a very competitive price.

I will certainly book the Felicity again and I look forward to that stay.

  • Stayed: October 2013, traveled solo
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1  Thank Talamo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2013

It is comparatively an old property, not done much of a renovation for a long time, located near to the luhou station and metro, which makes it easily accessible, its actually near the border of Hong kong and China. the breakfast spread was good, rooms are not that big, front office staff was very helpful, and the best part is the price which we are paying .

  • Stayed: September 2013, traveled with friends
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Thank geo075
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 10, 2013

This hotel is right next to the Louhu Shopping and Station. Just at the border of China and Hong Kong. It is highly reccommendable to people who want to enjoy both China and Hong Kong at a lower budget hotel price but, still get great service and location.

As it is common knowledge to frequent china and hong kong travelers, that hotels in china is much cheaper compared to that in hong kong. 1 night during the low season at a 3 star hong kong hotel, will give you 2 night at a 4 star china hotel. And at high season/expo 1 night at a 3 star hong kong hotel, will give you 3 night at a 4 star china hotel.

So in conclusion, if you want to enjoy both shenzhen and hong kong, this hotel is a very great choice. All you have to do is walk into the train station and cross the border for immigrations (30 minutes) and a you are already in hong kong. If you are going to travel to Kowloon, it will wake you another 45 minutes via MRT. So if you have time to spend 75 minutes, this hotel is a great choice.

The shopping at Louhu is also a great deal. Especially if you are into knock offs.

Room Tip: Choose the non smoking floors
  • Stayed: October 2012, traveled with family
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Thank normanngjkt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 8, 2013

Our stay was during Aug 1 to 5, 2013, 4 days.
Room is very clean and large, the bed is very comfortable. the bathroom is very clean. Hotel is near walkable to Luohu station reaching the room from Hong Kong is 1 hour by train, the area is very good for shopping. Price is little expensive for the room, but ok.

  • Stayed: August 2013, traveled with friends
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Thank Jeganarayanan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 6, 2013

Repeat customer , liked the clean rooms , good and fast room service food , close to the HK checkpoint , nearby banks and shopping malls overall it was a good experience, rooms were clean and room service was fast.

  • Stayed: August 2013, traveled on business
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Thank royaryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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